This range is provided by Boffin Recruitment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Boffin Recruitment

Location: White City Office, Monday to Thursday - non-negotiable

Fridays work-from-home

Some flexibility required for UK-wide site visits

Salary: Up to £60K + Car Allowance

Essential experience required: Extensive generalist experience (including complex ER cases from a multi-site organisation within retail, entertainment or hospitality)

Joining our client means becoming part of a team passionate about creating unforgettable experiences. They value teamwork, inclusivity, and continuous learning in a fast-paced, dynamic environment. You'll be joining one of the UK's most iconic entertainment brands!

Overall Purpose

Our client is looking for an experienced HR Business Partner to support its Operations team and Area Managers in building a high-performing culture. You will be instrumental in driving HR initiatives that align with the organisation’s growth goals, ensuring the right people are in the right roles to contribute to commercial success.

Key Accountabilities

• Drive High Performance
  • Promote a consistent customer experience across all sites.
  • Support Area Managers to meet goals, standards, and deliverables.
  • Enhance employee life cycle activities such as recruitment, onboarding, and development.
  • Oversee performance management, setting goals and promptly addressing any underperformance.
  • Identify training needs for managers and ensure the annual training calendar is implemented.
  • Use HR metrics and KPIs to track progress, spotting trends and initiating continuous improvement.
• HR Operational Excellence
  • Act as a single point of HR contact for Area Managers.
  • Implement HR initiatives from the Group HR team, including pay reviews, communications, and new policies.
  • Manage virtual HR teams across Operations, such as Training and ER Champions.
  • Deliver accurate and timely HR solutions for operational issues.
• Ensure Strategic Readiness of Talent
  • Support Area Managers in talent management, highlighting potential, underperformance, and succession needs.
  • Ensure succession plans for critical sites and create talent pipelines.
  • Drive the recruitment of highly talented managers for key sites.
• Create an Engaged Workforce
  • Design reward and recognition programs to drive employee engagement.
  • Support company incentive plans and develop people strategies to enhance workforce alignment and motivation.
• Continual Business Improvement and Change
  • Lead HR projects that drive business improvement and support operational changes.
  • Work with senior management to optimize site structures and headcount.
  • Handle HR aspects of new site openings and closures, including pay, recruitment, and training requirements.

The Person

Technical Knowledge & Experience

• Significant HR Generalist experience in a business partner role across multiple sites.
• Proven experience across HR functions (ER, recruitment, reward, performance management).
• Skilled in managing change, creating people plans, and using metrics to drive improvement.

Skills

• Commercial Acumen: A strong understanding of business operations and the ability to add value across departments.
• Influence and Communication: Excellent relationship-building and negotiating skills.
• Project Management: Capable of developing and delivering project plans on time.
• Numerate and Analytical: Confident with data and financials, with a logical approach to decision-making.
• Prioritisation and Problem-Solving: Organised and methodical with effective prioritization and problem-solving skills.

Qualifications

• CIPD or similar professional qualification is preferred.
• Generous holiday allowance plus bank holidays
• Flexible work from home options on Fridays
• Food and beverage discounts

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Human Resources
• Human Resources Services

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