Overview

Join to apply for the Implementation Specialist role at Thermo Fisher Scientific.

As an Implementation Specialist at Thermo Fisher Scientific, you will support Managed Services by implementing service programs at customer sites across Europe. This role focuses on improving operational efficiency in areas such as inventory management, order handling, and chemical management.

What’s in it for you?

• Defined project schedules and performance objectives.
• Experience with a variety of client locations throughout Europe.
• A balanced mix of project management, operational activities, and customer interaction.

What will you do?

• On-site implementation of service programs, including stockroom and inventory management.
• Develop site SOPs/SOWs and train local teams to maintain compliance with contractual requirements.
• Use systems such as IBS, ULS-IM and Microsoft Office to handle data accuracy and project reporting.
• Support customer meetings, provide project updates, and resolve operational issues.
• Conduct audits to ensure adherence to service level agreements.
• Recommend process improvements to enhance efficiency and customer service.
• Perform other duties as assigned by management.

Keys to Success

Experience

• Proven experience in laboratory services, supply chain, or service environments (GxP/GMP experience preferred).

Knowledge, Skills, Abilities

• Strong communication and organizational skills with attention to detail.
• Ability to work independently and make informed decisions.
• Customer-focused approach aligned with Thermo Fisher Scientific’s Four-I Values: Integrity, Intensity, Innovation, and Involvement.
• Proficiency in Microsoft Office and capability to learn additional data entry systems.
• Willingness to travel up to 50% across Europe.

Physical Requirements / Work Environment

• Work at customer locations, including offices, stockrooms, warehouses, and laboratories.
• Extensive walking and the ability to lift, push, and pull up to 25 kg.
• Personal protective equipment may be required depending on site requirements.

Benefits

We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation. Our mission is to enable our customers to make the world healthier, cleaner and safer. We are a diverse organization proud of our values: Integrity, Intensity, Innovation and Involvement.

Apply today or learn more at Thermo Fisher Scientific. Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

Accessibility/Disability Access: Job Seekers with a Disability can request accommodations in the job application process by calling 1-855-471-2255. This line is for accessibility assistance related to applications only.

Job Details

• Seniority level: Not Applicable
• Employment type: Full-time
• Job function: Training, Consulting, and Customer Service
• Industries: Pharmaceutical Manufacturing and Biotechnology Research