Overview

As an Intelligence Technical Officer in the Environment Agency’s National Environmental Crime Unit, you will build confidence and capability across area teams in intelligence-led ways of working and the use of intelligence systems, to build a greater understanding of the Threat, Risk and Harm and drive a better approach to tackling environmental offending and protect officer safety. This is a new role within the Intelligence and Partnerships team. You will support area teams by providing Memex training and promote the use and benefits of Memex and improve the quality of intelligence submitted.

Responding to incidents is a central part of what we do. You will be required to have an incident role and make yourself available to respond to incidents or provide business continuity support during an incident. This may attract an additional payment and alternative working arrangements will be available to support you with your incident role.

Responsibilities

• Provide face-to-face training to area staff on our Intelligence system, MEMEX.
• Provide support and training to enable area teams to submit intelligence and conduct searches.
• Supervise intelligence logs to ensure a high standard of quality in submissions.
• Create entities from Memex submissions.
• Provide regular reports on performance and feedback on ways to improve performance.
• Ensure high standards of quality of intelligence submissions.
• Other duties commensurate with the role.

Team context

The Intelligence Team manages and develops all criminal intelligence for the Environment Agency. Made up of several roles and disciplines, we build and maintain strong relationships with our partners to work as one enforcement community and drive our intelligence-led approach to tackling environmental crime across many regimes. The team provides a professional and timely service and is focused on continuously improving how we do things to meet customers’ needs.

Experience / skills required

• Self-motivated and proactive applicants who can demonstrate:
  • A good understanding of Intelligence and Intelligence systems.
  • An ability to advocate for an intelligence-led approach and embed across teams.
  • Excellent influencing skills, ensuring Memex use is the norm and safety checks are mandatory.
  • Success in building strong, effective relationships.
  • Ability to create and deliver engaging, effective and inclusive training.
  • Excellent communication skills with the ability to give feedback on ways to improve intelligence submission performance.
  • Strong self-management and organisational skills.
  • Great teamwork to support colleagues to achieve common goals.

Location, working patterns and travel

You will need to be comfortable with working in a dispersed team. Location is flexible and we support smarter ways of working through a mixture of home and office working; however travel to Birmingham and other offices where staff are based will be required on occasions.

Interviews and eligibility

Interviews will be via Microsoft Teams and are expected to be in October. We welcome applications from diverse groups and have a Guaranteed Interview Policy to support those with a disability who are seeking employment. Security vetting checks (SC and NPPV3) will be required. We are not able to support visa applications for this role. For an informal discussion please contact Pete Booth (Pete.booth@environment-agency.gov.uk) or Sam Morrison (sam.morrison@environment-agency.gov.uk).

Additional information

• Note that if you are applying from the Civil Service the Environment Agency is not part of HM Civil Service and you would not be a Crown Servant in the event of appointment.
• We are committed to a diverse and inclusive workforce and encourage flexible working patterns, including job share.
• The Environment Agency is a Non-Departmental Public Body and uses central government frameworks and contracts for recruitment.

Competencies

1. Influences and Persuades Others
   • Description: Presenting a case in a convincing and attractive way that will win people over, encouraging them to follow plans willingly; often succeeding where logic and reason alone would fail.
   • Provide an example of influencing a key player to gain buy-in or change their mind.
2. Builds and Sustains Relationships
   • Description: Develops and maintains effective working relationships. Liaise with a wide range of customers to promote the use and benefits of our Intelligence system. Describe how you have built valuable working relationships.
3. Communicates Effectively
   • Description: Listens and asks questions to understand and engage. Conveys information and ideas clearly, accurately and persuasively through speech and writing.
   • Describe a time when you communicated effectively with a large number of stakeholders.
4. Takes Decisions and Solves Problems
   • Description: Finds and delivers optimal solutions by analysing information, developing alternatives and taking timely decisions.
   • Give an example of when you faced an unexpected challenge and how you overcame it.

Notes

For applicants applying from local government and other listed bodies, continuous service details may vary. Please consult your HR team if unsure.