Overview

As an Intelligence Technical Officer in the Environment Agency’s National Environmental Crime Unit, you will build confidence and capability across area teams in intelligence‑led ways of working and the use of intelligence systems, to better understand Threat, Risk and Harm and drive improved approaches to tackling environmental offending and protecting officer safety. This is a new role within the Intelligence and Partnerships team. You will support area teams by providing Memex training and promoting the use and benefits of Memex, improving the quality of intelligence submitted. You will provide face‑to‑face training on our Intelligence system, MEMEX, and support area teams to submit intelligence and conduct searches.

You will supervise intelligence logs to ensure a high standard of quality in submissions, create entities from Memex submissions, and provide regular reports with feedback on performance improvements. You will be expected to respond to incidents as part of the role, with potential additional pay and full training; alternative working arrangements will be made to support your incident role.

We are committed to an inclusive workforce and welcome flexible working patterns, including job share. Please include any information about your preferred working arrangements on your application.

Responsibilities

• Provide Memex training to area staff and promote the use and benefits of Memex.
• Improve the quality of intelligence submitted by area teams.
• Deliver face‑to‑face training on MEMEX and support submission of intelligence and searches.
• Supervise intelligence logs to ensure high quality submissions.
• Create entities from Memex submissions.
• Provide regular performance reports and feedback to improve performance.
• Maintain high standards in intelligence submissions.
• Carry out other duties commensurate with the role.

Responding to incidents is a central part of the role; you may be required to respond to incidents or provide business continuity support during an incident. This may attract additional payment and training. Travel to Birmingham and other offices may be required on occasions.

Experience / Skills Required

• Self‑motivated and proactive with understanding of intelligence and intelligence systems.
• Ability to advocate for an intelligence‑led approach and embed it across teams.
• Excellent influencing skills; ensuring Memex use is the norm and safety checks are mandatory.
• Strong relationship‑building capabilities.
• Ability to create and deliver engaging, effective and inclusive training.
• Excellent communication skills with the ability to give feedback to improve intelligence submission performance.
• Strong self‑management and organisational skills.
• Good teamwork to support colleagues in achieving common goals.

Contact & Additional Information

• You will need to be comfortable working in a dispersed team. Location is flexible with mixed home/office working; travel to Birmingham and other offices will be required occasionally.
• Interviews will be via Microsoft Teams and are expected to be in October.
• We welcome applications from groups under‑represented in the workforce; we are committed to diversity and inclusion.
• Security vetting checks (SC and NPPV3) are required. We cannot support visa applications for this role.
• For informal discussion, contact Pete Booth (Pete.booth@environment-agency.gov.uk) or Sam Morrison (sam.morrison@environment-agency.gov.uk).

Qualifications & Other Notes

• Note: Civil Service status information is provided for applicants coming from Civil Service/local government contexts; eligibility for continuous service may vary.
• Environment Agency is a Non‑Departmental Public Body, using Central Government frameworks for recruitment.