OCS Consulting plc is a leading IT Consultancy with offices in UK and Europe (Netherlands, Belgium and Switzerland) and is looking to recruit a permanent IT Account and Service Delivery Manager. We deliver a range of services from IT Consultancy, Software Project Development and Application Support Services for our corporate Clients covering Insurance, Retail, FMCG, Automotive, Logistics & Leasing, Publishing and Charity domains (including UN organisations).

The IT Account and Service Delivery Manager role is hybrid and will involve working in one of our UK offices (Horsham and/or Borehamwood), as well as travelling to our clients sites which are UK and European based, a minimum of 3 days per week.

Key Requirements Include

• 2+ years Management experience, particularly managing application development teams or working closely with client accounts
• Deep understanding of IT services and relevant technologies
• Account Management experience
• Experience of both managing and delivering services to Clients
• Software management experience is a nice to have
• Excellent English written and verbal communication skills
• Strong focus on customer service experience and building trust
• An engaging and personable attitude
• Strong leadership skills
• Ambitious and goal oriented

Our offer for the IT Account and Service Delivery Manager:

• Salary between £40K -£55K, depending on experience.
• Variety of benefits, depending which country is the successful candidate based. In UK includes: enhanced Pension, Life insurance, Medical & Dental cover, Permanent Health Insurance, Critical Illness benefit, joining the Employee Ownership Trust after a qualifying period, Flu jabs, Health and Wellbeing Program, Employee of the Month and Long Service Awards, etc.
• Generous Holiday Allowance - increases based on the length of service
• Supportive and collaborative working environment
• Variety of work
• Career Development - Opportunity to progress, both in terms of skills and experience for the motivated and talented individual

This role is an exciting opportunity to join a well-established IT Consultancy working within a committed and experienced team.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Information Technology