Overview

Job Type: Permanent
Job Sector: IT
Region: Yorkshire
Location: Doncaster
Salary: £38,000–£40,000 dependent on experience
Posted: 12/10/2025

The primary purpose of this role is to develop and enforce asset management policies, maintain accurate inventory databases, generate reports on asset performance and risks, and collaborate with other departments to improve operational efficiency and security. As the Asset Manager (Hardware & Software), you’ll play a key role within the Service Operations team, working closely with stakeholders to align asset management practices with industry standards and drive efficiencies through the effective use of IT assets. This is a hybrid role based at our Doncaster Group Support Centre, with 2–3 days a week onsite.

About DFS
We’re home to DFS, Sofology, and The Sofa Delivery Company — three distinctive brands with a shared mission to bring great design and comfort into every home, affordably, responsibly, and sustainably. At DFS Group, everyone plays a part. Whether you’re supporting our brands or serving our customers, you’re helping shape the future of furniture retail. Each brand has its own identity and creative direction, but we’re united by a culture that puts people and purpose at the heart of everything we do.

Everyone Welcome
Across our Group, we’re committed to a culture where everyone feels welcome, valued, and can thrive at work. We celebrate diverse voices, champion inclusion, and support each other through our growing colleague networks. We invest in partnerships that drive change, from supporting Doncaster Pride and introducing the Hidden Disabilities Sunflower, to partnering with Carers UK and developing leaders with Diversity in Retail. We’re proud to be an equal opportunities employer and reflect the communities we serve.

Responsibilities

• Lifecycle Management: Oversee the full lifecycle of IT assets (hardware and software), including acquisition, deployment, maintenance, and disposal.
• Inventory & Tracking: Develop and implement procedures to track and analyse all IT assets using specialised tools, ensuring accuracy and completeness.
• Compliance: Ensure adherence to vendor contracts and software license agreements, and manage audits effectively.
• Procurement Strategy: Support development of procurement strategies to optimise technology spending across the IT department and wider organisation.
• Reporting: Generate and provide management reports and metrics on asset inventory, performance, budget considerations, and risks.
• Policy & Process Development: Establish, maintain, and enforce asset management policies, procedures, and standards to ensure quality control.
• Stakeholder Collaboration: Work with stakeholders to align asset management with business objectives and drive continuous improvement and automation initiatives.
• Control & Monitoring: Develop, implement, and maintain effective principles and policies for operating and monitoring asset management controls.
• CMDB Adoption: Promote adoption of the Configuration Management Database (CMDB) as the single source of truth for IT assets.
• Service Component Management: Manage service components to meet business needs and performance targets.
• Data Integrity & Assurance: Implement controls to ensure data accuracy and policy compliance.
• Leadership & Guidance: Provide guidance to CMDB users, including suppliers, to maintain data quality and accuracy.
• Cost Optimisation: Identify opportunities for cost savings and better resource allocation.

Requirements

• Analytical skills to analyse technology trends and asset performance for decision-making.
• Organisational & communication skills for effective information management and senior stakeholder interaction.
• Financial acumen to support budgeting and forecasting for IT assets.
• Technical proficiency with IT Asset Management tools, ITIL standards, and best practices across the asset lifecycle.
• Experience implementing governance, controls & policies to minimise risk and costs.
• Qualifications/experience in IT Service Management (ITIL, ITSMF, etc.).
• Significant experience with Asset Management tools (e.g., Jira Service Management).
• Experience creating policies and controls for asset management and risk minimisation.
• Experience using data/analytics to inform strategic business decisions.
• Strong service asset configuration management experience.

Benefits

• Potential Annual Bonus Scheme
• Growth and Training opportunities
• Holiday allowance with option to buy extra days; enhanced leave for maternity/paternity/adoption and volunteering day
• 30% discount on DFS and Sofology products; discounts with partner brands
• Wellbeing perks including healthcare services and Employee Assistance Programme
• Pension and Savings schemes
• Life Assurance & Sick Pay