Social network you want to login/join with:IT Business Analyst (Salesforce), Londoncol-narrow-leftClient:computappointLocation:London, United KingdomJob Category:Other-EU work permit required:Yescol-narrow-rightJob Reference:Job Views:17Posted:17.06.2025Expiry Date:01.08.2025col-wideJob Description:IT Business Analyst (Salesforce) | Remote | PermanentRemote, with ad hoc travel to Portsmouth & London (circa. once per month)PermanentUp to £70,000 plus benefitsThis IT Business Analyst role is an exciting opportunity for an experienced Salesforce focused Business Analyst to join a global organisation who are passionate about ensuring a healthy work-life balance to enable the delivery of high quality solutions. In this role specifically, you will be bridging the gap between business needs and tech solutions, understanding & translating requirements into Salesforce solutions, implementation & management of applications, and optimising business processes.Additional Responsibilities:Running workshops and observing users in actionDetermining the present and future business processesFacilitating the discussion of requirements among stakeholders and documenting requirements to provide data driven recommendations.Gathering intelligence from managers and operational staff to bring the true business needs to light.Gaining consensus of the real needs and map this to existing technology and tool support highlighting gaps and opportunitiesAnalysis of data and how it is used by the stakeholders.Setting a shared vision and objectives and presenting findings and recommendations to senior stakeholdersCreate a backlog or prioritised requirements from which to develop and test againstCoordinating User Acceptance Testing and support training, roll out and adoptionRequirements:Experience leading Business Analysis for large-scale projectsEnd to end software development lifecycle experience with at least 3 Salesforce Sales Cloud projectsUnderstanding of pre-sales/quote process, PMO and PPM toolsProven experience in system replacement projectsKnowledge of Business Process Mapping and Value Chains, requirements prioritisation techniques, and various elicitation techniquesExcellent communication and stakeholder management skillsFormal Business Analysis certifications/qualifications, Salesforce certificationsExperience with Marketing Cloud, Sales Engagement, CPQ, or CertiniaImplementation of any PPM toolTo be considered, please ensure you complete your application on the Computappoint website.Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy.IT Business Analyst (Salesforce) | Remote | Permanent #J-18808-Ljbffr