Overview

Field based in North of the UK, or Scotland. £400 gross per month car allowance and a fuel card for business travel only. The successful candidate may be required to travel to various locations, including but not limited to: Leeds, Manchester, Bradford, Halifax, York, and Edinburgh. A full UK driving licence is required.

About The Role – We’re looking for a Technical Consultant to join our Delivery and Support team. In this role, you\'ll provide expert consultancy, technical delivery, and ongoing support for our software and infrastructure solutions. From pre-sales through to implementation and beyond, you\'ll play a key part in ensuring customers get the most out of our technology.

Responsibilities

• Provide technical consultancy for customer projects, including infrastructure design and solution delivery.
• Support pre-sales activities with detailed technical input and advice.
• Perform system installations, upgrades, and maintenance – both remotely and on customer sites.
• Assist in resolving escalated support tickets and identify ways to improve operational efficiency.
• Plan and implement installations, upgrades, and migrations.
• Produce high-quality documentation for internal and customer use.
• Deliver projects to agreed timescales, maintaining regular communication with customers.
• Evaluate and test new technologies (including Azure-based solutions).

What We\'re Looking For

• Qualifications: GCSE English and Maths (or equivalent) at grade C or above (required).
• Degree in a relevant subject (preferred).
• Microsoft Certified (Associate/Professional), MCSA, Linux LPIC-1 (all advantageous).
• Experience: Field-based or customer-facing support roles; experience supporting medium to large enterprise environments; familiarity with ITIL-aligned environments; ability to manage multiple priorities and tight deadlines.
• Technical Skills: Windows Server, Microsoft 365, Azure; Linux OS knowledge; Networking (TCP/IP, DNS, DHCP, VPNs, Firewalls, Routing); Virtualisation (Hyper-V, VMware, Nutanix); Remote Desktop Services, Azure Virtual Desktop; Active Directory, Exchange, SQL Server; Storage solutions (NAS, SAN, iSCSI, Fibre Channel).

Job Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Information Technology
• Industries: Technology, Information and Internet

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