Overview

Here at South Thames Colleges Group, we are seeking an IT Infrastructure Analyst to oversee both on-site networks and cloud-based infrastructures, with a primary focus on hosted active directory services as well as Azure technologies, while remaining versatile enough to incorporate other platforms as necessary.

Responsibilities

• Manage, maintain and enhance IT systems to ensure uninterrupted operations, robust security and continuous improvement, under the guidance of the Deputy IT Director.
• Design, implement and optimise IT systems to support organisational objectives; manage IT infrastructure projects.
• Act as a key escalation point for the college onsite support teams after they have exhausted what\'s available to them; provide advanced technical expertise as part of the 3rd line support framework.
• Diagnose and resolve complex technical issues, leveraging technical knowledge, diagnostic skills, and collaboration with vendors or external support teams to minimise downtime.
• Maintain core systems, upgrades and security to meet strict compliance standards and safeguard against threats.
• Demonstrate strong expertise in cloud and on-premises backend services, including Azure, Exchange, Intune, SharePoint, and cloud services; understand Microsoft Active Directory and Desktop/Server OS and Microsoft System Management Tools.
• Understand Network Technology and Network Topologies and services; work proactively to anticipate challenges.
• Collaborate with cross-functional teams and stakeholders to align IT systems with organisational objectives.

Qualifications

• Strong expertise in cloud and on-prem backend services (Azure, Exchange, Intune, SharePoint); detailed understanding of Microsoft Active Directory; Desktop and Server operating systems; Microsoft System Management Tools.
• Detailed understanding of Network Technology and Network Topologies and services.
• Proactive, detail-oriented professional with deep technical skills and the ability to anticipate challenges; acting as a driver of innovation while ensuring security and resilience.

Location and travel

Although predominantly based at Merton College, this is a Group Wide Post and you will need to travel/work from any of STCG Campuses as required.

Closing date

Closing date for the return of completed applications is 3rd October 2025.

Benefits

Generous annual leave of 27 days plus up to 8 additional days over Christmas/New Year, an additional 5 days Wellbeing leave, an excellent pension scheme (Teachers Pension or Local Government Pension Scheme), subsidised sports facilities and professional development and training plus a salary sacrifice cycle to work scheme.

Due diligence and equality

As part of our due diligence checks on prospective employees, successful candidates will be subject to an enhanced DBS check, satisfactory references, an online search and proof of eligibility to work in the UK.

As outlined in the Public Sector Equality Duty of the Equality Act 2010, we are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

About STCG

The South Thames Colleges Group is made up of Carshalton College, Kingston College, Merton College and South Thames College, which merged on 1 August 2017. South Thames Colleges Group is one of London’s largest providers of post-16 education and training and is an ongoing and significant contributor to its local communities. We aim to put students’ success at the heart of everything we do.

Closing note

We are looking for hard-working and collaborative people who can join our team and help challenge our students to achieve and progress.