Overview

IT Microsoft Cloud Head of PMO / Lead PMO – SMB MSP. Hybrid – 19755 Ref: 19755

We’re on the hunt for a strategic and proactive self-starter to take charge of our project strategy. We are entering an exciting growth phase and are looking for a Project Management Expert to support and lead our project function.

The Role at a Glance

Head of PMO – Central London Based, Hybrid (3 days per week)

Salary: Up to £90,000 plus performance bonus, with a target on‑target earnings (OTE) around £99,000

Comprehensive Benefits Package • Type: Full Time – Permanent

Services: Cloud solutions, hybrid working, modern workplace, cyber security, networking, and governance and compliance

About Us

We’re a London-based IT Managed Services Provider (MSP) with deep expertise in Microsoft technologies. We specialise in delivering exceptional customer experience and mission-critical expertise to customers worldwide. We are entering an ambitious growth phase and seek an experienced Head of PMO to lead and provide strategic direction to our project delivery function.

Where your Expertise Will Add Value

Reporting to the C-suite, you will shape and run a successful project function across post-sales, delivery, and transition into operations. This includes:

• Building strong client relationships and managing stakeholder expectations
• Leading project delivery using structured methodologies
• Coordinating and optimising resource allocation
• Monitoring and evaluating project performance
• Designing and improving operational processes
• Developing and executing effective communication plans
• Managing project risks and ensuring compliance
• Overseeing commercial aspects of project delivery

Your Skills and Experience

• Proven background in B2B environments, ideally within IT Managed Services
• Recognised Project Management qualification (e.g. PRINCE2 Practitioner, PMP, CAPM)
• Strong working knowledge of PRINCE2 and Agile governance frameworks
• Extensive experience delivering technical projects within the Microsoft Cloud ecosystem
• Track record of evolving, restructuring, and maturing PMO functions
• Demonstrable success in leading and developing high-performing teams
• Solid understanding of financial governance across multiple projects, including budget management, invoicing, scope changes, and forecasting
• Skilled in producing weekly highlight reports and maintaining accurate project tracking
• Exceptional customer-facing skills with the ability to lead client negotiations
• Experienced in managing project change and securing client approval
• Proven ability to coordinate and manage resources across multiple concurrent projects
• Competent in managing conflict, resolving issues, and reforecasting across delivery streams
• Fluent in spoken and written English

About You

• Professional and confident, able to engage and influence stakeholders at C-level
• Inspiring and visible leader with a strong presence and excellent public speaking skills
• Commercially minded, focused on delivering projects to time, budget, and quality
• Clear and engaging communicator who builds trust with clients and colleagues
• Strategic thinker with a proactive approach to planning and risk management
• Energetic, solutions-focused mindset with a strong sense of urgency
• High level of personal integrity and commitment to ethical standards
• Resilient, with the ability to learn from setbacks and maintain momentum

Why You’ll Love It Here

This company emphasizes teamwork and collaboration. You’ll play a pivotal role in shaping culture while driving the business forwards.

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