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L3 IT Technical Field Engineer Apprentice

Learning Provider

Delivered by TECHNICAL PROFESSIONALS LIMITED

Employer

HPE CDS

Vacancy Description

• Apprenticeship Training: Follow a structured learning path in IT Solutions, progressing to Level 3 IT Solutions Technician standard.
• Field Work: Travel to customer sites and data centres, supporting hardware, software, and network solutions.
• Customer Engagement: Build and maintain strong customer relationships, handle escalations, and ensure a high level of customer satisfaction.
• Commissioning Solutions: Work on the delivery and implementation of high-end IT systems.
• Knowledge Sharing: Contribute to team collaboration and enhance knowledge across the business.

Key Details

Vacancy Title

L3 IT Technical Field Engineer Apprentice

Employer Description

At Hewlett Packard Enterprise (HPE), we believe in advancing edge-to-cloud solutions to help businesses succeed. Our subsidiary, HPE Customer Delivery Services (HPE CDS), supports HPE’s offerings, and we’re excited to welcome passionate apprentices to our two-year apprenticeship programme.

Vacancy Location

Trowbridge (mobile role) BA14 6FP

Wage Frequency

Custom

Number of Vacancies

1

Vacancy Reference Number

1000304288

Key Dates

Apply From

20/02/2025

Closing Date For Applications

2025-03-03 23:59:59

Interview Begin From

Possible Start Date

2025-04-07 00:00:00

Training

Training to be Provided

• Fully funded Level 3 IT Solutions Technician apprenticeship with HPE CDS and LearnTech.
• Typical duration to gateway: 13 months (followed by up to 3 months for the End Point Assessment (EPA) period)
• Apprenticeship level: Advanced (Level 3)
• Programme: IT Solutions Technician

During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined weekly live remote classroom-based training, workplace assessment/training and online learning working towards completing the Level 3 IT Solutions Technician standard.

The training covers the following core occupational duties listed here:

Core Occupational Duties

Learning Provider

TECHNICAL PROFESSIONALS LIMITED

Skills Required

• Communication skills
• IT skills
• Problem-solving skills
• Team working

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