OverviewJoin to apply for the Lead IT Infrastructure Engineer role at LiveWest. This is a hands-on leadership role overseeing on‑premises and cloud environments, ensuring seamless operations across business locations.This position involves working closely with cross-functional teams, driving service improvements, and mentoring junior engineers. If you’re passionate about infrastructure excellence and making an impact, this is your opportunity to thrive.ResponsibilitiesMonitor and maintain all IT infrastructure components to ensure high availabilityManage on‑premises (VMware) and Azure server environments, including backupsLead virtualization initiatives and capacity planning using data and trend analysisTroubleshoot and resolve WAN/LAN and infrastructure-related issuesCollaborate across teams to resolve challenges and improve servicesDocument infrastructure processes and changes in line with ITIL best practicesPlan and lead disaster recovery tests and implement improvementsStay current with IT developments and recommend infrastructure enhancementsProvide technical support and mentorship to junior team membersMonitor M365 updates and coordinate business-wide implementationQualificationsProven experience in managing on‑premises and cloud server infrastructure including Windows Server operating systems and virtual machine computingStrong expertise in managing and deploying virtual server environments using VMwareExperience with network deployments, integration and virtualizationExperience with capacity planning and infrastructure monitoring toolsExcellent troubleshooting and problem-solving skillsStrong communication and documentation skills, ability to deliver written and verbal communication to senior colleaguesAbility to work effectively in a team and independentlyContinuous professional development to stay updated with the latest technologies and best practicesFull and valid driving licence, prepared to travel to alternative sites on a regular basisPlease note: This role is not eligible for visa sponsorship. Applicants must have the right to work in the UK for the full duration of the role without requiring sponsorship.BenefitsWorking Style: Hybrid working with 2 - 3 days in the office to support your work/life balanceGenerous Annual Leave: 26 days, plus bank holidays, increasing to 30 days with length of service; option to purchase up to 5 extra days (pro rated for part time roles)Pension Contributions: Up to 9% employer contributionsHealth Benefits and Perks: Health care cash plan, virtual GP services, discounted gym memberships, and retail discountsLearning and Development: Ongoing personal and professional growth opportunitiesFamily Support: Policies to help balance work and family lifeWellbeing: Mental health support, enhanced sick pay, wellness campaigns, and free flu jabsSmarter Travel: Cycle to Work and Car Benefit schemesGiving Back: Up to four paid volunteering days per yearAbout UsLiveWest is a values‑led organisation committed to innovation, collaboration, and customer focus. We are one of the largest employers in the South West, with a team of around 1,800 colleagues serving 80,000 customers. We nurture local talent and provide opportunities for people within the communities we serve.We are committed to supporting our colleagues with autonomy and encouragement to thrive and reach their potential. We are building brighter futures together.Inclusion at LiveWestLiveWest is committed to an inclusive and diverse workplace where everyone is valued, respected, and empowered. We are a signatory of Inclusive Employers, a Disability Confident Employer, and the Armed Forces Covenant. We welcome individuals of all backgrounds and experiences to join our team. More information about Inclusion at LiveWest is available on our website. #J-18808-Ljbffr