Lead Product Manager - Loyalty & Rewards Platform

Location: Remote, must be UK-based

Salary: Competitive, depending on experience

Midnite is a next-generation betting platform built for today’s fandom. We are a collective of engineers and designers who share a passion for building the best sportsbook & casino experience possible, allowing fans to feel closer to the games they love through the rush of winning money.

Overview

We are building a new product vertical that will sit at the heart of Midnite: Loyalty & Rewards. This is not an add-on. It will cut across sports, casino, and free-to-play, shaping the player journey end to end. We are hiring a Lead Product Manager to own this vertical, define its strategy, and deliver a market-defining product that showcases Midnite to the world.

You’ll take inspiration from world-class loyalty systems in gaming, entertainment, and consumer apps, and design a layered framework that drives progression, retention, and emotional connection. You will also lead the evolution of Midnite’s bonus engine and LiveOps platform, powering growth, CRM, and in-product rewards across the business. The role has a strong platform enablement and back-office focus, ensuring scalability, flexibility, and compliance in how we run and manage rewards. You will work closely with our Casino & Loyalty UX teams to align player-facing and operational Loyalty & Rewards initiatives.

What You’ll Be Doing

• Define the Vision: Own the strategy, roadmap, and execution of the Loyalty & Rewards vertical across all Midnite verticals
• Deliver V1: Ship a compelling, high-profile MVP by April that can power ATL campaigns and set the stage for long-term growth
• Evolve the Bonus Engine & LiveOps: Redesign rewards and promotions platform to enable CRM, growth, and loyalty teams to deliver targeted, scalable campaigns
• Design for Progression & Retention: Build layered systems including account tiers, challenges, streaks, and rewards that create habit loops and long-term engagement
• Cross-Functional Leadership: Partner with engineering, design, marketing, and CRM to deliver platform capabilities and user-facing experiences
• Balance Delight & Discipline: Ensure systems are engaging while remaining compliant, fair, and resistant to abuse
• Data-Driven Decisions: Define success metrics, run A/B tests, and refine features based on behavioural insights
• Scale & Evolve: Extend the framework to include features like Midnite Points, reward stores, exclusive content, and seasonal resets
• Platform Mindset: Build robust back-office and enablement tools for internal teams to run world-class loyalty and reward operations

You Should Apply If

• You've delivered loyalty, gamification, or reward frameworks in B2C mobile-first products (gaming, entertainment, consumer apps, etc.)
• You're a systems thinker with experience in progression design, reward economies, bonus engines, or LiveOps platforms
• You thrive in fast-moving environments, able to deliver MVPs quickly while planning for scale
• You're player-first, empathetic to user behaviours and skilled at turning insights into engaging mechanics
• You have strong commercial intuition, understanding how loyalty and rewards drive retention and LTV
• You're a collaborative leader who can influence across product, engineering, design, and marketing
• You're innovative and inspired by the best in gaming, apps, and entertainment, eager to bring new ideas to betting

What’s in it for you

• Shape our future: Play a key role in the team’s success with direct impact on Midnite’s future
• Connect and unwind: Quarterly gatherings for community bonding
• Comprehensive health coverage: Zero-excess health insurance with optical and dental coverage
• Pension finder: Access to a pension pot finder service
• Nursery salary sacrifice: Pay nursery fees through your paycheck
• Work-life balance: 25 paid holidays per year, plus generous parental leave
• Financial advice: Access to expert financial guidance
• Productive home office: Equipment to support a comfortable, ergonomic setup
• Flexible working: Flexible scheduling
• Latest tech made easy: Salary sacrifice schemes for gadgets and tech
• Exclusive perks: Discounts on retailers, groceries, and subscriptions
• Grow with us: Learning opportunities and mentorship programs
• Transparent compensation: Competitive pay with clear banding
• Constructive feedback: Transparent culture with regular feedback and reviews

At Midnite, we’re committed to equal opportunities for everyone. We strive to build balanced teams that reflect the diversity of our communities, including ethnic minorities, people with disabilities, the LGBTQIA+ community, and all genders. If you require any reasonable adjustments, please let us know in advance so we can ensure you feel comfortable and set up for success.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Other

Industries

• IT Services and IT Consulting