Overview

Join us as a Learning Response Lead – Champion patient safety and drive change. This is a senior role to support the team with meeting the requirements of the Patient Safety Incident Response Framework (PSIRF), focusing on leading a high-quality learning response process for incidents (including Swarm Huddles, After Action Reviews, MDTRoundtables and Thematic Reviews).

The Learning Response Lead will work as part of a wider multi-disciplinary team across the organisation to ensure the delivery of robust patient safety learning responses; to investigate, review and analyse using recognised tools and principles of human factors and ergonomics, systems engineering, psychology, and recognised best practice. A high level of sensitive engagement with patients, families, staff and others affected by incidents is expected. The post holder will work predominantly from home using virtual technology, with requirement to travel across organisation boundaries, maintain regular face-to-face contact with colleagues and attend meetings as required. Our current head quarters base is in Bracknell (London House).

Responsibilities

• The post holder will lead high-quality learning responses to patient safety incidents, driving meaningful improvements in care across the Trust.
• Coordinate and facilitate comprehensive patient safety reviews (PSRs), applying human factors and systems thinking alongside compassionate engagement with patients, families and staff, ensuring sensitive and effective learning processes.
• Collaborate with clinical, corporate and executive stakeholders to embed a just culture and endorse psychological safety.
• Deliver training on key learning response methodologies, supporting local teams to understand their application.
• Present findings at key internal forums and influence change at every level.
• Support and inspire a culture of continuous learning and improvement in physical health, mental health and children’s services.

Working pattern & location

The postholder will work 37.5 hours per week, ideally 7.5 hours a day (exclusive of breaks) over five days. This is currently a Monday to Friday job. Some travel and flexible working arrangements may apply.

Employer

Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated ‘outstanding’ by the CQC, we’re committed to providing the best possible care across Berkshire. We are committed to an inclusive and compassionate environment where our people share in a sense of belonging and flourish. Our values are: Caring for you, providing good quality safe services, and Working together to develop innovative solutions.

Benefits

• Flexible working options to support work-life balance
• 27 days’ annual leave rising with service + option to buy/sell
• Generous NHS pension scheme
• Excellent learning and career development opportunities
• Cycle to Work and car leasing schemes (including electric vehicles)
• Wellbeing tools and services
• Discounts at retailers and restaurants
• Staff networks for race, diversity, disabilities, the environment and armed forces community
• Generous maternity, paternity, adoption and special leave
• Free parking across Trust sites

Must haves

1. Relevant experience in patient safety and/or governance and leading patient safety learning responses
2. Leadership qualification or demonstrable equal level of understanding and experience
3. Excellent verbal and written communication skills, report writing experience and strong analytical skills
4. Experience in presentation and teaching
5. Dynamic, resourceful, pragmatic

Notes

For further information about the role, please see the attached job description and person specification. Review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted. We are committed to equal opportunities and welcome applications from all sections of the community. Our accreditations include Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided as needed.

We welcome a conversation about flexibility and any other questions you may have. Please contact Helen de Gruchy, Head of Patient Safety / Patient Safety Specialist, on 07870 484430 or email Helen.degruchy@berkshire.nhs.uk for assistance.

Please note: If a high number of applications are received, the role may close earlier than the advertised closing date, so please submit your application as soon as possible. Interview will be held on 23 October 2025. This advert closes on Sunday 12 October 2025.