Legal Sales Advisor – Co‑op

This role is part of the firm’s family law team. Your pay will be based on your skills and experience, and you will receive a competitive salary, commission and a range of benefits.

Base Pay Range

Sales Advisor – Family Law: £25,000–£26,500 plus commission on sales following successful completion of initial training. OTE £30,850, excellent benefits (Worklevel 6C). Hybrid working with 1 day a month in Manchester office after training. 37.5 hours, Monday to Friday shift patterns 9:00–18:30 to be discussed at interview.

Responsibilities

• Contact clients to promote Co‑op Legal Services and our family department’s USP’s, handling each call with empathy.
• Objection‑handle competently on price and offering.
• Make sure all history notes are recorded accurately within the case management system.
• Follow the contact strategy where clients haven’t been able to answer the phone.
• Work collaboratively within a small team and share opportunities for improvement.
• Cross‑sell when the opportunity provides itself.
• Assist in collecting management information.

Qualifications

• Previous experience in legal services or legal sales.
• Previous experience of using a case management system.
• Excellent telephone manner with the ability to communicate professionally and sensitively with clients.
• Tenacity with the ability to drive sales in a target‑driven environment.
• The ability to work well individually and within a team.

Benefits

• Competitive salary and commission structure.
• Sales coaching and training.
• Pension with up to 10 % employer contributions.
• Annual incentive scheme.
• 28 days holiday (rising to 32 days in line with service) plus bank holidays.
• Discounts on Co‑op products and services.

Build an inclusive work environment

We’re actively building diverse teams and welcome applications from everyone. We celebrate differences and recognise the importance of our teams reflecting the communities they serve.

If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We’re also part of the Disability Confident scheme, meaning we’ll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.

We’ll ask whether you’d like to be considered under the Disability Confident scheme when you apply.

We’ll ask whether you need any reasonable adjustments if we invite you to take part in the recruitment process for any of our jobs.

As part of your application, you may need to complete an online assessment. This assessment typically takes up to 50 minutes. For current Co‑op colleagues, this does not need to be completed.

If you’re successful, we will conduct background checks, including an SRA check, credit checks and a DBS check. Please note Co‑op does not offer visa sponsorship for this role.