Linux Technical Support Engineer – Rotherham/Hybrid
Location: Sheffield, England, United Kingdom
Linux Technical Support Engineer – Rotherham/Hybrid
Are you an enthusiastic and motivated support professional ready for your next challenge? My client is seeking a Linux Technical Support Engineer to join their dynamic team. You will work as part of a skilled support and helpdesk team, providing all levels of support, administration, and customer service to end users. This role offers an opportunity to gain hands-on experience working across both hardware and software platforms. You will be part of a forward-thinking team driving rapid growth where your skills and ambition will make a real impact.
This is an ideal opportunity for an IT support engineer who is ready to move into a more technically challenging role. The position provides hands-on experience in Linux systems, enterprise storage, networking, and automation within a high-performance environment.
Key Responsibilities:
- Support and maintain Linux-based systems (RHEL/CentOS/Rocky/Ubuntu).
- Troubleshoot server, storage, application, and networking issues for global clients.
- Contribute to hardware/software installations, configurations, and deployments.
- Document resolutions and contribute to the internal knowledgebase.
- Learn and assist with enterprise storage systems, including distributed filesystems.
- Support basic networking (VLANs, routing, switch configuration).
- Work with automation tools (SaltStack) and scripting (Bash/Python) — training provided.
Person Profile:
- Prior experience in an IT support role, service desk, or infrastructure support.
- Confident with Linux command line and basic system administration.
- Exposure to networking, storage, or virtualization is advantageous.
- Excellent communication skills for working with technical teams and end users.