Responsibilities

• Meet or exceed the revenue targets for sales of new memberships, existing member renewals, and support the sales of TM Forum services and programs (training, coaching, tools, conformance, certifications, etc.).
• Primary focus on Eastern European markets, with select account responsibilities extending beyond the region. Support the Global Sponsorship & Exhibition Sales Team and Research & Media Sales Team to unlock opportunities in a set of Eastern European regional accounts.
• Build a strong pipeline of qualified prospects.
• Manage renewal and engagement across named members. Responsible for all the Salesforce processes and report management.
• Broaden and deepen relationships with existing members through effective communications including in person meetings, calls, and well selected use of marketing collateral.
• Raise the profile of the TM Forum through active participation in relevant 3rd party industry conferences and other trade associations.
• Work closely with regional teams & Engagement Managers where needed.
• Work with Program Management, Marketing and Sales Enablement functions to ensure that the voice of the customer is clearly heard and reflected in our value propositions, marketing positioning and collateral.
• Create and maintain accurate and comprehensive records of opportunities to improve forecasting of revenue volume and timing.
• Build knowledge of the industry to become a trusted advisor.
• Stay abreast of industry trends that present new challenges to our members and new opportunities for the TM Forum.

Experience and Requirements

• Working experience in the telecoms industry (essential).
• Previous account management and sales experience (essential).
• Familiarity with the digital economy and prior experience in the telecom sector are advantageous. Exposure to Eastern European markets is also beneficial.
• Results oriented, structured, convey a sense of urgency and able to press for closure.
• A customer focused individual; able to understand customer needs and develop solutions for our members.
• Excellent working knowledge of Microsoft Word, Excel and PowerPoint.
• Computer skills and ability to use other in-house support and reporting tools.
• Ability to learn quickly.
• Strong interpersonal, communication and organizational skills.
• Strong sales process with knowledge of Salesforce.
• Ability to work with colleagues across multiple time zones and cultures.
• Self-disciplined, able to work independently with high productivity.
• Ability to learn sales planning as well as uses of sales tools including Salesforce, PowerBI and data reporting tools.

Diversity & Inclusion at TM Forum

TM Forum is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability, sex, marital status, veteran status, sexual orientation, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

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