Membership Engagement Manager
New Today
OverviewMembership Engagement Manager for the East Midlands region. The role is based remotely or office-based in the East Midlands and covers Derbyshire, Leicestershire, Nottinghamshire, Northampton, Lincolnshire and Bedfordshire. Basic Salary £49,000 plus car or car allowance (12%), pension scheme 12.5% employer, 5% employee contributions, life assurance cover (4 x salary), income protection, 25 days holiday, private health cover, employer support volunteering policy, flexible work arrangements policy. Permanent, Full Time.About the EmployerOur client is a well-recognised professional membership body. Membership Bespoke is acting as a recruitment business in relation to this role and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.The RoleRepresent the Association providing support and guidance to all Member businesses within the East Midlands region. This is to achieve regional retention and engagement targets, strengthen relationships, and reinforce the value of membership.Key ResponsibilitiesDevelop and implement a structured account management plan, identifying priorities and key stakeholders across the breadth of Member businesses in the region.Engage with Member businesses at agreed frequencies, managing their needs by identifying and signposting solutions and support that demonstrate the value of membership.Inspire regional Members to participate in and embrace the Association’s events and activities to encourage increased levels of engagement, interaction and wider networking.Cultivate professional connections with senior managers/decision-makers within Member businesses to establish effective working relationships and understand organisational challenges.Achieve regional retention revenue and member engagement targets to help meet the Association’s overall strategic objectives.Act as Secretary to the East Midlands Regional Executive Committee (REC) and attend their meetings (3–4 annually) to provide guidance to the REC Officers ensuring the Association’s policies and objectives are managed appropriately.Provide support to the East Midlands regional Branch officers and attend meetings where reasonably possible.Attend events and exhibitions as required to professionally represent the Association to Members and the wider industry.Person SpecificationExcellent oral and written communication skills, able to communicate effectively with Members, stakeholders, and other influencers and organisations.Confident communicator able to influence and think through challenging situations with the ability to adapt communication style to suit different situations, and present complex issues and proposals clearly and persuasively.Confident in leading and understanding the needs and priorities of senior management within Member businesses, from multi-million turnover companies through to SMEs.Able to work collaboratively with colleagues across the organisation, to prioritise effectively, and to act on initiative.Experience in presenting and communicating at senior/board level.Excellent CRM system skills and knowledge (preferably Salesforce).Understanding of the nuances and challenges faced by contracting businesses working within the building engineering or construction sector.Appreciation of the culture and dynamics of a member-led organisation, their Members, and the interpersonal skills and ability to succeed within it.To apply for this role please send your CV.Due to the volume of applications we are only able to contact successful applicants. Therefore, if you have not heard from us within 10 working days please deem your application as unsuccessful on this occasion.Membership Bespoke is acting as a recruitment business in relation to this role. Membership Bespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.Employment Type & SenioritySeniority level: Mid-Senior levelEmployment type: Full-timeJob function: Sales, Business Development, and Customer ServiceIndustries: Non-profit Organizations and Engineering Services
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- Location:
- England, United Kingdom
- Job Type:
- FullTime