Job title MuleSoft Technical Lead Ref 42606 Division Digital Location Hybrid - Clearwater Court - RG1 8DB Contract type Permanent Full/Part-time Full-time Salary Competitive salary up to £80,000 per annum. Job grade C Closing date 15/10/2025

We are looking for a delivery-focused, results-oriented individual who thrives in a collaborative, team-focused culture. You will work closely with engineering teams, internal stakeholders, and vendors to lead the development, optimisation, and support of integration solutions that underpin Thames Water’s digital transformation journey.

We are seeking a MuleSoft Technical Lead to own and deliver enterprise integration capabilities across Thames Water. You will play a key role in building scalable, secure, and reusable APIs and integration patterns using MuleSoft Anypoint and SAP Integration Suite. This role is central to driving operational excellence, supporting data strategy, and ensuring the stability and evolution of our integration platforms.

As a hands-on leader, you will guide technical decisions, manage integration backlogs, and ensure platform governance while mentoring team members and promoting DevOps best practices.

What you’ll do as a MuleSoft Technical Lead:

• Lead the design, development, testing, and deployment of high-quality APIs and integration solutions using MuleSoft and related tools.
• Translate business requirements into robust, scalable integration architectures aligned with enterprise standards.
• Design and implement reusable integration patterns and components to drive delivery efficiency.
• Deliver end-to-end integrations between cloud/on-prem systems, ensuring functional and non-functional requirements are met.
• Define and manage development roadmaps, sprint backlogs, and continuous delivery pipelines.

Integration Platform Support & DevOps:

• Own the stability and resilience of the MuleSoft integration platform and associated DevOps toolchains.
• Manage platform upgrades, versioning, and deployments across development, test, and production environments.
• Troubleshoot and resolve complex integration issues in collaboration with support and infrastructure teams.
• Monitor system health and performance, implementing operational KPIs and alerting mechanisms.
• Support robust service transitions by documenting solutions and engaging BAU operations teams.

Collaboration & Stakeholder Engagement:

• Engage with technical and non-technical stakeholders to capture requirements, define solutions, and align priorities.
• Collaborate with architects, engineers, product owners, and vendors across multiple delivery streams.
• Act as product owner for integration components—managing requirements, backlog, prioritisation, and delivery status.
• Lead regular DevOps ceremonies, including sprint planning, reviews, and retrospectives.

Governance, Quality & Continuous Improvement:

• Define and enforce integration best practices, coding standards, and security policies.
• Perform peer code reviews and provide guidance on continuous improvement opportunities.
• Champion API governance and standardisation across integration projects.
• Continuously improve tooling, delivery processes, and platform maturity.
• Contribute to the evolution of Thames Water’s API-led integration strategy.
• Lead and mentor a team of engineers, supporting their technical growth and delivery excellence.
• Provide knowledge transfer and training to colleagues on integration technologies and practices.
• Encourage innovation and foster a culture of learning and collaboration within the team.

Working pattern – 36 hours Monday to Friday

What you should bring to the role:

• Experience of integration and hands-on MuleSoft development and deployment.
• In-depth knowledge of MuleSoft components, connectors, and best practices.
• Proven track record in leading the full lifecycle of API and integration development.
• Hands-on experience designing reusable APIs and implementing integration design patterns.
• Familiarity with performance tuning, version control, monitoring, and error handling in integration systems.
• Strong understanding of security principles in APIs and data transfer.
• Experience working in a DevOps and Agile environment, supporting continuous delivery.
• Ability to translate technical concepts to non-technical stakeholders and vice versa.
• Demonstrable experience managing production incidents and maintaining platform stability.
• Comfortable mentoring developers and reviewing technical solutions to ensure alignment with standards.

Essential Technical Skills & Qualifications:

• MuleSoft Certified Developer or MuleSoft Certified Integration Architect.
• Proficient in Anypoint Studio, MUnit, Azure DevOps, and version control tools.
• Strong knowledge of integration development lifecycle and automation tools.
• Proven experience of managing complex integration environments and processes.
• Prior experience with SAP Integration Suite or other enterprise integration platforms.
• Experience working within water, utilities, or regulated industries.
• Demonstrated continuous improvement using Agile and DevOps methodologies.

Desirable Technical Skills & Qualifications:

• Broader knowledge of cloud-based integration technologies and containerised environments.
• Awareness of API management strategies and frameworks.

What’s in it for you?

• Competitive salary up to £80,000 per annum depending on experience.
• Annual Leave - 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays).
• Performance-related pay plan directly linked to both company and individual performance measures and targets.
• Generous Pension Scheme through AON.
• Access to lots of benefits to help you take care of yourself and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.

If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process . If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here tohelp and support .

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.