Musculoskeletal Clinical Governance Lead - Remote

IPRS Health are an award‑winning provider of physiotherapy, putting patients at the heart of everything we do. We work for a diverse range of clients, including the NHS, improving the lives of thousands of people every year.

Overview

The Musculoskeletal Clinical Governance Lead will support our quality and Clinical Governance functions, leading focused quality improvement tasks and collaborating with the MSK service to continuously improve the quality of clinical service, patient safety, experience and satisfaction.

Responsibilities

• Support strategy development and implementation within the area of responsibility by proposing policy and service changes to enhance clinical governance and quality.
• Lead the development and production of quality and safety reports.
• Provide detailed and specialised Clinical Governance and Quality Assurance/Management advice to healthcare professionals.
• Represent the Quality and Clinical Governance Team, providing expert guidance and specialist knowledge.
• Analyse complex data to identify areas for continuous improvement and develop initiatives to support the quality agenda.
• Lead on complaint and incident investigations and provide responses to support service excellence.
• Identify, coordinate and lead continual improvement projects throughout the organisation to reduce risk, improve patient outcomes and meet stakeholder expectations.
• Assist the Quality & Clinical Governance Director & Senior Compliance Manager with ISO9001 internal audits.
• Improve the visibility and understanding of Quality Improvement across the organisation, encouraging colleague engagement.
• Utilise and contribute to the Quality Assurance and Improvement Group, ensuring recommendations or actions are communicated effectively.
• Perform root‑cause analysis where issues arise, ensuring effective communication and collaboration.
• Implement corrective actions when necessary.
• Analyse dashboard and patient feedback data to identify trends/themes and collaborate with the MSK team for required actions.
• Provide leadership on patient experience and involvement, ensuring feedback informs continuous improvement.
• Support the Audit function and framework review.

Qualifications and Experience

• Physiotherapist as a core profession.
• MSK experience.
• Clinical Governance and Quality Improvement experience and training.
• Experience driving improvement in the quality of MSK services.
• Significant experience of working within musculoskeletal services.
• Experience leading significant projects that produced quantifiable improvements.
• Experience of undertaking complaint investigations, response writing and formulating action plans.
• Experience of Quality Improvement methodology and approaches in physiotherapy.
• Well‑developed decision‑making and change‑management skills.
• Highly developed inter‑personal, facilitation and influencing abilities.
• Experience in Quality Assurance/Management Systems, Risk Management, Clinical Effectiveness, or Standards Review/development.
• Experience in continual improvement, root cause analysis, corrective and preventive actions.
• Experience collating and analysing data to identify trends.
• Able to present data to internal and external stakeholders.
• Evidence of implementing innovative solutions in partnership with colleagues.
• Evidence of acting in ways that support equality and value diversity.
• Good understanding of Child Protection and Safeguarding processes.

Personal Qualities

• Adaptability
• Assertiveness
• Good interpersonal skills
• Initiative
• Reliability
• Sensitivity
• Reflective approach
• Highly motivated

Details

• Salary: Competitive, typically equivalent to band 7/8, subject to experience.
• Location: Remote within the UK.
• Job type: Permanent.
• Hours: Flexible with flexible working pattern.
• Expected start date: February 2026.
• This vacancy may close earlier than the advertised closing date if a suitable candidate is found sooner.

Benefits

• Flexible Working
• IPRS Health Clinical Development Training Program
• An annual CPD budget to fund external courses
• Professional Development Opportunities
• Employee Assistance Programme including free confidential counselling
• High‑street discounts
• 25 days’ annual leave plus 8 days’ bank holidays; increasing with completed years of service and the opportunity to purchase additional leave
• Moving Day Leave
• Membership of the company pension scheme
• Recruit a Friend bonus scheme – up to £1,500
• Environmental Initiatives
• Westfield Health Cash Plan
• Free Eye Tests every 2 years
• Free annual Flu‑Vaccine