National Account Manager

Field based – National Travel

Competitive salary + Car Allowance + Bonus + Private Healthcare

40 hours per week Monday – Friday

BCA are the biggest name in Europe’s vehicle remarketing industry, backed by the Constellation Automotive Group, we’re part of a family including cinch and WeBuyAnyCar.com. We’re growing rapidly and are on a key digital transformation journey.

Constellation Automotive Group is the largest vertically integrated digital used car marketplace in Europe, combining the leading digital brands across the segments of consumer to business, business to business and business to consumer. We offer competitive salaries plus attractive benefits, unrivalled support to progress and flexible remote working.

We are looking for a National Account Manager to provide an effective account management resource for specific customers within the rental customer portfolio of accounts.



Key Responsibilities



Manage the daily provision of services to customers by managing the appropriate BCA resources





Work with the Head of Rental Sales and relevant BCA resource, to assist in bringing leading edge thinking and best practice to add value to the client and develop the account





Continuously work to increase the efficiency of BCA and its provided services, influencing internal resources, across the BCA divisions to ensure best in class service delivery to customers





Manage all volume and margin budgets for the specified accounts to levels that deliver or improve business plan





Lead customer contractual reviews and have regular customer contact, ensuring review meeting output is shared where appropriately internally. Developing a close working relationships with all customer contacts is key





Keep abreast of market conditions and specific industry changes – monitoring competition volume activity and determining remedial action where possible





Regular travel to customer premises/BCA sites throughout the week.





Key Skills



Understanding of the rental industry and the business model





Good level of commercial sales and rental account management experience





Client driven with a proven record of accomplishment in building long-term relationships





Excellent communication and negotiation skills required





Good level of commercial and business awareness at an operational level in all divisions





Ability to recognise potential opportunities, capitalising where able or escalating to appropriate business specialist





Well organised and ability to plan and manage all operational activities for the client.





Proven ability to achieve and deliver results





Ability to analyse data to deliver excellent operational support and outcomes for the client.





Good PC skills with a sound working knowledge of the Microsoft suite of products in particular Word, PowerPoint and Excel





Ability to remain positive/enthusiastic and ‘can do’ focused at all times





Proven record of accomplishment in operating as part of a team to deliver excellent client service, whilst demonstrating the capability to work independently





Fluent in business English language - written and verbal





We are proud to be Level 1 Disability Confident and committed to ensuring our recruitment process is inclusive and accessible.

Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.