Join to apply for the National Account Manager role at Farrow & Ball

We are currently looking for two enthusiastic individuals to join our Sales team as National Account Managers. We are offering these positions on a full-time basis, home-based although regular travel to our account locations will be required.

Farrow & Ball are a luxury British lifestyle brand that prides itself in creating richly pigmented paint and handcrafted wallpaper, using print methods dating back 300 years and the finest quality ingredients.

The unique Farrow & Ball look transforms modern and traditional homes, large and small, inside and out. Established in Dorset in 1946, we have grown over the last 75 years and now proudly have 60 showrooms worldwide with a global network of stockists.

The key to our success is the people behind the paint: from the team handcrafting each tin to showroom staff to support functions, our shared passion ensures customers have a positive, engaging experience at every stage of their journey with us.

As a National Account Manager, you will be responsible for the strategic lead of and growth of our business accounts across either Brewers Decorating Centres or B&Q retail stores. These roles will be responsible for building strong, joint business plans with B&Q and Brewers, driving profitable growth and ensuring F&B is well positioned for trade professionals and retail consumer alike.

Key Responsibilities:

• Act as the primary point of contact for Brewers and B&Q, managing all aspects of the commercial relationship.
• Develop and implement a tailored joint business plan, aligning our growth objectives with Brewers’ and B&Q strategy.
• Negotiate annual terms, activation plans and new product listings.

Sales & Growth Delivery:

• Achieve sales, revenue, and margin targets specific to Brewers and B&Q.
• Identify and unlock category growth opportunities, including new ranges, seasonal promotions, and eCommerce expansion.
• Work closely with Brewers and B&Q’s buying, merchandising, and supply chain teams to maximize availability and visibility.

Customer-Centric Execution:

• Lead promotional planning and activation, ensuring strong in-store and online execution.
• Partner with the marketing team to develop shopper marketing campaigns tailored to Brewers’ and B&Q's customer base.
• Monitor competitor activity and market trends within the DIY/home improvement category.

Cross-Functional Collaboration:

• Liaise with key internal stakeholders including Supply Chain, Finance, Marketing, and Category teams to deliver revenue plans.
• Ensure accurate forecasting and high service levels to maintain supply reliability.

Key Attributes:

• Significant experience of national/key account management in FMCG or consumer goods.
• Proven track record of managing a major UK retail account.
• Clear understanding of how to execute winning JBPs with key retailers.
• Strong commercial acumen with negotiation and P&L management expertise.
• Excellent relationship-building and influencing skills.
• Analytical, data-driven mindset with strong Excel and reporting skills.
• Ability to work cross-functionally and thrive in a fast-paced, customer-focused environment.

What You Can Expect From Us:

• 25 days’ annual leave (increasing with length of service) plus bank holidays.
• Annual salary reviews, based on individual performance.
• Enhanced Maternity and Paternity pay.
• Generous staff discount on F&B products.
• Access to our retail discounts platform.
• Employee Assistance Programme with 24/7 support.
• Health Cash Plan.
• Company Sick Pay.
• Group Pension Scheme, matched by F&B.
• Life Assurance.
• Refer a Friend scheme.
• Cycle to Work scheme.
• Season Ticket Loans for travel.

At Farrow & Ball, diversity, equity and inclusion (DE&I) is an integral part of who we are and how we do business. We believe diversity is the key to creativity. So, we’re committed to creating an environment where differences are valued, people are treated fairly and everyone is free to truly be themselves.

We welcome applications from everyone who wants to work with us, and particularly encourage people from diverse backgrounds to get in touch. We’re more than happy to offer reasonable adjustments or additional support during your application process, so simply let us know how we can help.