Operations Team Manager

Manager - Property Operations

9 month FTC
Ipswich or Salisbury

Hybrid
£Excellent + bonus + excellent benefits + global career progression

Do you thrive on leading teams, driving performance, and delivering exceptional client outcomes? Ready to take on a key leadership role in a fast-growing global FinTech?

We're looking for an Manager to oversee and develop two high-performing Property teams, based in Ipswich and Salisbury , as part of FNZ's Property transactions within SIPP administration. In this role, you'll ensure your teams deliver outstanding service, meet regulatory requirements, and continually improve processes to support our clients.

Whether you already have some property, legal or SIPP experience - or come from a broader accounts payable leadership role- this is a great opportunity to join a global brand in a leadership role.

What you'll be doing:

As an Team Manager for the Property Investment team, you'll provide strategic and day-to-day leadership for your teams, ensuring they operate efficiently, collaboratively, and in line with FNZ's high standards. You'll also be a key link between senior management, your direct reports, and other operational and technology teams.

Your responsibilities will include:

• Leading, motivating, and developing two operational teams across Ipswich and Salisbury
• Overseeing daily transaction processing, reconciliations, and issue resolution
• Ensuring regulatory and compliance standards are met at all times
• Managing performance against KPIs, SLAs, and quality benchmarks
• Acting as a point of escalation for complex queries and operational issues
• Managing resource planning, recruitment, and training for both teams

• Proven leadership experience managing operational teams (multi-site experience desirable)
• Some knowledge of investment operations ideally property transactions relating to SIPP administration, is desirable
• Excellent organisational and problem-solving skills
• Clear, confident communicator with all levels of stakeholders
• Experience driving process improvement and operational change
• Ability to inspire, mentor, and develop high-performing teams

• Competitive salary
• Hybrid working
• Private medical and life insurance
• Paid training and leadership development
• Opportunities for global mobility and career advancement
• Collaborative, supportive, and high-growth environment

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