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The Engagement Manager is one of the key roles on a project. The Engagement Manager is:

“Accountable and Responsible for: delivering against contracts, meeting (or exceeding) Client expectations, achieving Engagement Targets, identifying and actioning opportunities for additional business, and ensuring that the Project Management Rules are followed on the engagement.”

Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time.

If you are successfully offered this position, you will go through a series of pre-employment checks, including:
identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service)

Your role

The Engagement Manager's key responsibilities include:

• Ensure 100% compliance with UK UPM, UK Project Management Rules, and UK Mandatory Requirements
• Delivering against the contract: familiarity with the contract, managing the contracts, and the change control process.
• Overall responsibility for engagement success and achieving engagement targets e.g., margin (as defined in the Internal View) and delivering to agreed timescales.
• Management of the engagement through its lifecycle: including project baseline, Risks and Issues in pre-project start-up, start-up, execution, and close-down.
• Management of the monthly financial reporting process including preparation of the ‘Monthly’ Engagement Status in e-Monitoring, attendance at the M Review, management of Client invoicing, and supplier payments.
• Ensure the utilization of local mandated methods and tools e.g., UK UPM, e-Monitoring, and e-Collaborative.
• Timely raising and effective management of Security and Data Protection Incidents and Breaches should they occur.

Your skills and experience

An Engagement Manager should demonstrate the following skills and experience:

• Thorough understanding of methods and tools
• Development of resource-based project plans and tracking of project plans, using a standard scheduling tool e.g., MS Project / Open Workbench
• Leadership and motivational skills, excellent written and verbal communication skills, strong influencing skills, and conflict resolution skills with analytical problem solving and structured thinking.
• Ability to identify, manage, and mitigate project risks, manage and resolve project issues, manage Client obligations, understand the detail, and manage the project’s finances and dependencies.
• Consistent, accurate management of project scope via the Change Control process, escalation of project issues and risks in a timely manner. Effective supplier management including selecting suppliers, developing supplier agreements, managing supplier performance and delivery, and mentoring project resources.

It is expected that Engagement Managers will have demonstrated successfully the following:

• Years of Oracle full lifecycle implementation experience
• Experience of requirements identification, design, build, and implementation.
• Experience managing custom build and/or ERP/Package engagements (e.g., SAP, Oracle) through requirements definition, design, build, test, and implementation.

Your security clearance

To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance.
To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements.
Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality.
Some posts are restricted to sole UK Nationals for security reasons; therefore, you may be asked about your citizenship in the application process.

Your perspective on Get The Future You Want

You will be empowered to explore, innovate, and progress. You will benefit from Capgemini’s ‘learning for life’ mindset, with numerous training and development opportunities, including access to 250,000 courses and external certifications from AWS, Microsoft, Harvard ManageMentor, Cybersecurity, and more.
You’ll bring your unique skills and perspectives, inspiring and being inspired by your teammates, unlocking value in everything you do. You’ll join a community of experts who support you every step of the way.
A positive work-life balance is encouraged, with flexible working arrangements embedded in our hybrid-first approach, making flexibility a daily reality for our employees.