Payroll Administrator EMEA (12-Month FTC)

Join to apply for the Payroll Administrator EMEA (12-Month FTC) role at Aesop

Payroll Administrator EMEA (12-Month FTC)

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Join to apply for the Payroll Administrator EMEA (12-Month FTC) role at Aesop

Payroll Administrator EMEA | London | FTC - 12 Months

For over 35 years, Aesop has carefully cultivated an inspiring and inclusive environment in which our employees are supported and encouraged to thrive. As a global retail organisation, we offer professional development and advancement opportunities to complement career goals and aspirations.

Our approach to skin care involves meticulous attention to detail, using only the most efficacious ingredients to create formulations which stir the self and senses. The same meticulous approach is taken during our recruitment process, seeking out considered and inspired individuals with a wealth of perspectives who bring out the best in themselves and others.

We aim to strike the right balance between people, planet and profit, actively reducing our footprint on the planet that generously sustains us. So far, this journey has led us to become a certified B Corp. We are committed to building a more sustainable and inclusive society.

Role purpose

This is a newly created role within the Payroll Team and will be a critical role to underpin and support the wider team to deliver the Europe payrolls accurately and on time. You will act as a first point of contact for employee queries and payroll processes and will work closely with payroll team members to deliver a consistently excellent employee experience.

As Payroll Administrator EMEA you will be primarily responsible for the collation of payroll data and manually populating into templates for upload by our outsourced payroll providers, according to each country's payroll cycle and process. You will also have the opportunity to support key payroll processes across all countries and fully own the administrative elements for payroll.

Role responsibilities include, but are not limited to –

• Collaborate and partner with the wider payroll team to support administrative processes
• Collating hours / payments submitted in Workday (HR system), transcribing into payroll providers' templates
• Produce validation and exception reports, checking for missing information and anomalies before submission to payroll providers
• Manual processing - adding payroll inputs to Excel
• Support the calculation of commissions, previous month adjustments, downloading reports, adding payroll inputs to the templates etc. (with training)
• Act a first line contact for high volume payroll queries via ticketing system (Zendesk), ensuring queries are responded to in a timely manner within service level agreements
• Supporting Senior and Payroll Officers with the issuing and logging of documentation for various European countries
• Work with the payroll providers to ensure that any queries that cannot be resolved internally are resolved in an efficient manner and within the SLA
• Co-ordinate and support the payment of bonus and annual salary review data with the third-party payroll providers
• Deal with third party and local authority earnings enquiries and queries, e.g. financial references, and provide ad hoc requests for information from external bodies
• Liaise with other departments, ensuring queries related to Payroll activities are resolved in a timely manner
• Maintain the Payroll Knowledge Base ensuring processes and procedures are current, effective and translated (as required) specific to each country
• Support the development of payroll communications with the wider team, ensuring managers are aware of timelines and actions required
• Support the maintenance of training materials, payroll process maps and documentation, training managers and employees as required
• Support systems testing and project work as required
• Ownership of the central payroll folders and downloading content for the team
• Download Workday reports for the team
• Emailing payslips, p60s, P45s
• Working with our Retail scheduling/Time and Attendance system (Storeforce) - running and saving reports, entering employee information to various systems for Europe markets
• Uploading maternity documents to CloudPay to support the creation of schedules
• Maintaining sick leave trackers for multiple markets including manual entry of employee sick/accident information to the Visana portal, liaising with Visana directly for employees on long-term sick leave (CH)
  
  

• Intermediate to Advanced Microsoft Excel skills (VLOOKUPs, IF Statements, Pivot Tables etc.) and keen to build knowledge further
• Demonstrable experience across EMEA payrolls preferred, however UK payroll experience with a willingness to learn new markets will be considered
• Understanding of market-specific payrolls and administration from start to finish
• Experience of working with an outsourced service model
• Comfortable using HRIS software (Workday preferable) including reporting and Time & Attendance applications
• Thorough attention to detail, able to spot inconsistencies/mistakes in data
• Flexible approach and the professionalism to handle sensitive and confidential information
• Good communication and organisation skills with the ability to work on own initiative and under pressure in order to meet tight deadlines
• Open mindset and deep curiosity seeking to understand others, listen without judgement and act on diverse perspectives
• Ability to communicate considerately across email, explaining issue resolution to employees
• Desire to instigate change, improve and simplify processes.
  
  

• Flexible, hybrid working pattern
• Generous product discount allowance and bi-annual complimentary product allocation
• Paid volunteering allowance for all employees
• Bonus opportunity based on personal, and business, performance
• Suite of options to aid development, including complimentary access to LinkedIn Learning, in-house Product and Core skills training and study support opportunities
• Access to employee assistance programmes, summer wellness vacation options and complimentary subscription to the Headspace mindfulness app.
  
  

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Human Resources

• Industries

  Personal Care Product Manufacturing

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