Pensions Calculation Manager - Defined Benefit

• Full-time
• Permanent or Fixed Term Contract: Permanent
• L&G Business Unit: Legal & General Retirements Institutional
• L&G sub Business Unit: INSTITUTIONAL RETIREMENTS
• Primary Location: Hove, One City Park
• Job Family: Actuary

Legal & General Institutional Retirement looks after around 700,000 customers who have their retirement benefits secured with us. Operating continuously in the UK market since 1987, we are the UK’s longest-running insurer, and we are growing strongly.

Our Institutional Retirement division provides pension risk transfer (PRT) solutions for UK and US defined benefit (DB) schemes, and reinsurance solutions from our global hub in Bermuda. We collaborate with companies, DB pension schemes, and their advisors to secure and protect scheme members’ retirement benefits.

Joining us means supporting customers’ financial security in retirement, helping companies settle pension liabilities, and enabling long-term investment to back our pension promises.

We are seeking a motivated, technically skilled individual with extensive experience in Defined Benefit pension administration, either part or fully qualified as a pensions actuary, to join our growing, award-winning PRT business as a Technical Calculation Manager.

In this role, you will provide expertise on complex benefit structures, manual calculations, and act as an SME on all ongoing and new schemes managed by our in-house Client Services team. You will also manage claims work and aim to deliver excellent customer outcomes. Strong communication skills are essential to tailor and simplify complex information for diverse audiences.

This is a hybrid working role, allowing flexible work between home and our Hove office.

What you'll be doing:

• Leading in checking individual DB quotations, designing & issuing non-standard communications to members and third parties
• Collaborating with the Team Manager to ensure efficient administration and claims service in line with SLAs
• Facilitating activities such as valuations, data updates, bulk transfers, and liaising with other teams
• Leading process improvement projects and engaging in initiatives driven by legislative or system changes
• Developing robust, reusable solutions meeting quality, version control, and audit standards, working with IT partners for implementation
• Analyzing feedback to meet customer performance expectations and reporting on improvements
• Supporting team development through training and mentorship

Who we're looking for:

• Substantial experience in Defined Benefit pensions
• Strong numeracy skills and problem-solving ability
• Knowledge of legislation such as GDPR, Money Laundering, Complaints, Consumer Duty, Breach guidelines
• Experience supporting and training team members
• Excellent written and oral communication skills

Benefits include:

• Performance-related bonus and share schemes
• Life assurance, private medical insurance
• At least 25 days holiday plus public holidays, with options to buy/sell holiday
• Family leave, electric car scheme, discounts, and modern office spaces for collaboration and wellbeing

At L&G, we believe in generating positive returns today while building a better future for all. We foster a welcoming, inclusive culture with opportunities for growth, guided by leaders who care about your future and wellbeing. We support flexible working arrangements and value diverse strengths and potential.