Join to apply for the People Experience Advisor role at ParentPay Group

Join to apply for the People Experience Advisor role at ParentPay Group

Description

Are you passionate about building an employee experience that’s inclusive, engaging, and genuinely supportive?

Application Deadline: 18 July 2025

Department: People

Employment Type: Permanent - Full Time

Location: Remote, UK

Description

Are you passionate about building an employee experience that’s inclusive, engaging, and genuinely supportive?

As a People Experience Advisor at ParentPay Group, you’ll be at the heart of our day-to-day people operations, ensuring the smooth delivery of key processes across the entire employee lifecycle from onboarding to offboarding. This is a hands-on, operational role where attention to detail and a passion for getting the fundamentals right really matter.

You’ll also have the chance to contribute to meaningful projects that enhance how we attract, develop, and retain talent. Working closely with teams across the business, you’ll support the implementation of our People Plan and help lay the foundations for a culture where every colleague feels valued, supported, and empowered to thrive.

Key Responsibilities

• Build effective working relationships with colleagues across the Group to support delivery of people initiatives and projects
• Undertake project work, change management and lifecycle related people initiatives that support delivery of the People Plan and team priorities,
• Demonstrate drive and ownership to complete work to agreed timescales and outcomes
• Proactively identify opportunities to improve processes and procedures that will create efficiencies, drive performance and promote a positive colleague experience
• Assist with the development of frameworks, models and initiatives across the colleague lifecycle and continuously review and evolve for maximum effectiveness
• Maintain People related governance by ensuring policies and procedures are updated to reflect changing legislation and best practice
• Support engagement activities that encourage a sense of pride and advocacy amongst colleagues
• Proactively identify and escalate any issues and themes and take ownership for continuous improvement to ensure a positive colleague experience
• Provide a high standard of documentation, runway management, administration and governance across the breadth of projects and activities
  
  

• Working in a busy HR team in a commercially driven, fast paced business
• Broad generalist HR experience in a partnering or centre of excellence role
• Creating, optimising and improving people processes
• Application of current employment legislation and HR best practice
• Evaluating risk and offering options to support decision making
• Contributing to and owning people related projects and initiatives
• Delivering high standards of administration and people governance
  
  

• Excellent planning and organisation skills with ability to multitask effectively
• Project management and time management skills
• Strong business acumen and commercially astute
• Ability to manage a broad range of stakeholders with credibility and gravitas
• Ability to translate complex information into simple and logical material, tailored to the audience
• A natural relationship builder with excellent interpersonal, communication, presentation, coaching and influencing skills and a track record of working with managers at all levels
• Numerate, strong with data, and capable of analysing data to provide insights and create compelling narratives
• Comfortable with ambiguity and a true change agent, adaptable and flexible
• Pro-active and tenacious
• Ability to take ownership and see projects through to completion
  
  

• Employment legislation, staying abreast of changes
• People processes and interdependencies
• People management related concepts
  
  

• CIPD Qualified or equivalent experience

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Human Resources

• Industries

  Technology, Information and Internet

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