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Contract: Permanent, full time, 35 hours per week

Location: Kings Hill-based (Kent) or London-based with hybrid working

Salary: up to £70,000 per annum

CAF is one of the UKs largest charities by income and is embarking on a significant transformation programme to deliver the strategic vision of ‘A global digitally enabled platform for giving, connecting people to play their part’. The next phase of the programme turns the spotlight to implement new global systems, operating models, products and services to better meet the needs of customers and enable CAF to maximise opportunities for charitable giving, now and into the future.

As the Renew Programme Office Lead Operational PMO, you will provide critical support to this programme, helping ensure that delivery is well-governed, well-tracked, and aligned to CAF’s strategic goals of supporting the third sector through robust, scalable, and future-ready infrastructure.

This role will report directly to the Renew Director and work closely with internal delivery teams, senior stakeholders, and third-party partners to embed governance, manage performance, and ensure the successful execution of the Renew programme. You will be instrumental in developing and running the central programme office, acting as a hub for coordination, reporting, and continuous improvement.

What you’ll do

At CAF, every one of us contributes to our impact, and as our PMO Lead you too will play an integral part in what we do. As our PMO Lead you will:

• Establish and maintain programme governance and reporting frameworks for the Renew programme
• Manage integrated project plans, timelines, and interdependencies
• Track delivery performance, risks, issues, and benefits realisation across all workstreams
• Support resource management, capacity planning, and partner alignment
• Produce high-quality reporting for internal and external governance forums
• Maintain and evolve PMO standards, templates, and tools specific to the Renew programme
• Monitor compliance with governance controls and ensure delivery best practice
• Facilitate continuous improvement of PMO operations and delivery effectiveness
• Coordinate with third-party PMO functions and supplier delivery leads to ensure alignment of plans, reporting, and risk management across CAF and partner activities.
• Liaise with third-party assurance providers to ensure effective oversight of programme health, compliance, and delivery quality.
• Provide day-to-day leadership to a small PMO team, ensuring workload is balanced, outputs are high quality, and development needs are supported.

Who you’ll be

This role is for you if you have experience of working in large transformation programmes or have relevant transferable skills and are keen to make a difference to society. We are looking for:

• Confident communicator able to debate/challenge concisely, empathetically and clearly at all levels
• Creative thinker with the ability to deliver change initiatives
• Must have the following personal characteristics:
  • Team player
  • Experience running / facilitating workshops
  • The ability to thrive in a constrained environment
  • The ability to show initiative and to work independently
  • Thoroughness and attention to detail

Who we are

At Charities Aid Foundation we accelerate social progress by providing essential connections between donors, charities and communities.

We safeguard and deliver vital donations, offer expert advisory services and financial products to donors and charities, and provide tailored charity banking through our award-winning bank CAF Bank.

Our purpose is to enable a better landscape for giving and a fair and sustainable future for all.

Diversity and inclusion

We know that the more diverse and inclusive our organisation becomes, the more creative, effective and impactful we will be. Our aim is for our workforce to represent the society we serve, and we have embarked upon an ambitious pathway to achieve this.

We want to attract, retain and develop the best of talent at all levels, and provide a leading and great place to work, where every voice matters.

How to apply

The closing date for applications is 31 July 2025

We reserve the right to close this vacancy early if we receive sufficient applications for the role.

We welcome applications from everyone who feels they meet the criteria, regardless of age, sex/gender, disability, race, religion, national origin, sexual orientation, marital, veteran or parental status.

Don’t meet every single requirement? If you’re excited about this role but your experience doesn’t align perfectly, we encourage you to apply anyway. You may just be the right candidate for this or other roles.

As a Disability Confident Employer, we guarantee to interview disabled applicants who meet the minimum criteria for the role. Please indicate on the application form if you would like to be considered as part of the Disability Confident Scheme.

To apply for this role you must be able to provide proof of your Right to Work in the UK.