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Company Description

Wavenet is a managed services provider offering cybersecurity, communications, and connectivity that grows with our customers’ businesses – no matter what the future holds.

Company Description

Wavenet is a managed services provider offering cybersecurity, communications, and connectivity that grows with our customers’ businesses – no matter what the future holds.

Since 2000, we’ve been keeping businesses connected.

At Wavenet, we don’t just provide solutions for today but for tomorrow, too. We’re always thinking ahead of the technology curve, so our customers feel confident that when they work with us, we’re striving to make their business future-proof.

Customer success is our success. We go the extra mile in providing superior service quality and unparalleled customer experience, becoming an extension of your business, and always delivering on our promise to make their business brilliant.

Job Description

About the Role

Are you a natural organiser with a knack for keeping teams aligned and projects on track? At Wavenet, we’re looking for a proactive Portfolio Co-Ordinator to support the successful management of our growing product portfolio.

In this pivotal role, you’ll act as the glue between cross-functional teams—coordinating activity, tracking progress, and ensuring smooth communication. While you won’t be responsible for delivering projects directly, your input will be essential in helping the business maintain a consistent, structured, and high-quality approach to product management.

If you thrive in a fast-paced environment, enjoy working with diverse teams, and love creating order from complexity, this could be your next big opportunity.

What You’ll Be Doing

• Support and coordinate product lifecycle activities across teams including Product Management, Pre-Sales, Sales, and Marketing.
• Track product development progress and ensure key milestones are met using our Product Lifecycle Management (PLM) process.
• Schedule and coordinate Product Board meetings—set agendas, take minutes, track actions, and ensure visibility across the business.
• Maintain accurate and centralised documentation on SharePoint, including checklists, meeting notes, and consultation records.
• Drive consistency by ensuring product documentation (Fact Sheets, Service Descriptions, Operational Handbooks) meets required standards and templates.
• Help manage Wavenet’s Sales Hub, keeping sales enablement resources and documentation organised, current, and accessible.
• Coordinate and publish Wavenet’s "WTF" sales enablement training programme, managing diaries, sessions, and recordings.
• Identify process improvements to boost efficiency and collaboration across portfolio operations.
  
  

• Exceptional organisational skills and a meticulous eye for detail
• Confident communication skills—both written and verbal—essential for engaging with stakeholders at all levels
• A proactive, can-do attitude, with the initiative to streamline processes and introduce improvements
• The ability to build strong working relationships across departments and levels of seniority
• Adaptability and a calm approach when dealing with multiple projects, teams, and deadlines
• A solid understanding of IT, voice, and cybersecurity technologies, with knowledge gained through both training and hands-on experience
• Experience using document management tools like SharePoint
• A clear grasp of the customer journey, ensuring internal teams are equipped to deliver a consistent and positive experience when products are launched or retired
• A thoughtful balance of analytical thinking and creative problem-solving, helping to shape how our portfolio is understood and used by the wider business
  
  

• Hybrid Working: Flexibility matters. Our hybrid model lets you choose a blend of home and office-based working, so work fits seamlessly with your life.
• Annual Leave: Begin your journey with 25 days of leave, increasing by one day per year up to 28 days – our way of saying thank you for your dedication.
• Health & Wellbeing: Your wellbeing is a priority. Enjoy private medical coverage, discounted health plans, virtual GP access, an eye care scheme, and a comprehensive employee assistance programme, all supported by our internal Wellbeing Team.
  
  

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Technology, Information and Internet

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