OverviewThe Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to lead the delivery of complex cloud solution projects. This role combines technical expertise with strong project leadership to drive successful implementations of AWS-based solutions for clients. You will bridge business requirements with technical solutions, facilitate technical discussions, and ensure alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud Adoption Framework, you will demonstrate technical credibility across diverse stakeholders, distill customer needs into clear technical requirements, decompose complex problems, and make trade-off decisions considering performance, scalability, security, and business impact.You will validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks. You will be expected to achieve and maintain relevant AWS certifications, develop domain-specific expertise, and communicate technical concepts to both technical and business audiences. As you progress, you will lead increasingly complex technical projects, shape cross-organizational technical strategies, and establish best practices in your domain. You will apply management and leadership capabilities to execute project plans, proactively identify and manage risks, resolve issues, escalate when appropriate, and drive projects to successful completion while exceeding customer expectations.The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives, providing guidance through a collection of offerings that help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through global specialty practices covering a variety of solutions, technologies, and industries.ResponsibilitiesLeading and managing complex cloud migration and implementation projectsLeveraging comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planningBridging business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer business outcomesDistilling customer needs into clear technical requirements and mapping them to business outcomesDecomposing complex technical problems into actionable, deliverable solutionsContributing to technical documentation and defining documentation standardsAbout the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn\u2019t followed a traditional path, or includes alternative experiences, don\u2019t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world\u2019s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and continue to innovate, trusted by customers from startups to Global 500 companies.Inclusive Team CultureHere at AWS, it\u2019s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empowers us to be proud of our differences. Ongoing events and learning experiences inspire us to embrace our uniqueness.Mentorship & Career GrowthWe\u2019re continuously raising our performance bar to become Earth\u2019s Best Employer. You\u2019ll find knowledge-sharing, mentorship, and other resources to help you develop into a well-rounded professional.Work/Life BalanceWe value work-life harmony and strive for flexibility. When you feel supported in the workplace and at home, there\u2019s nothing we can\u2019t achieve in the cloud.QualificationsBasic QualificationsExperience in program or project managementExperience leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completionExperience managing projects across cross-functional teams, building sustainable processes and coordinating release schedulesExperience communicating and delivering presentations to customers, stakeholders, and/or teammatesExperience in project management disciplines including scope, schedule, budget, quality, along with risk and critical path managementPreferred QualificationsExperience defining KPI\u2019s/SLA\u2019s used to drive multi-million dollar businesses and reporting to senior leadershipExperience communicating to senior management and customers verbally and in writingProject management certification such as PMP, Scrum, or other Agile certificationExperience in customer-facing business presentations covering business and technical aspects or equivalentExperience in leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completionAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit the accommodations page for more information. #J-18808-Ljbffr