Principal Enterprise Modernisation Specialist
35 Days Old
Principal Enterprise Modernisation Specialist
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Job Overview
Principal solutions architects at Thoughtworks leverage their expertise in "managed services" for application and infrastructure platform support and maintenance, to craft impactful solutions. They focus on customer challenges and, in partnership with the sales team, translate these into winning proposals encompassing compelling engagement, operating and commercial models, ensuring every engagement is a resounding success. Their role at this level requires them to propel business forward, cultivating relationships with executives, closing high‑value deals, and bolstering our managed services practice.
Thoughtworks DAMO™ managed services empower businesses through intelligent, automated digital operations solutions. It leverages advanced Build practices like XP and CI/CD to achieve “zero maintenance” products, revolutionizing how Run operates. By combining site reliability engineering (SRE), product evolution and data ops, DAMO managed services drive predictable cost reduction and future‑proof operations.
Principal solutions architects are a driving force in our transformative mission, shaping our clients’ future and the industry at large, making a profound impact.
Job Responsibilities
Understand and document client problems and requirements, providing managed service solutions to address them.
Drive the proposal development process from managed services solution strategy discussions through solution design, pricing, proposal document preparation, and pitching to internal account leadership teams and clients.
Lead efforts to drive proactive proposals by working with clients and account leadership teams to identify potential managed services offerings.
Leverage technology innovations such as AI/Machine learning (ML) to bring cutting‑edge solutions into the IT operations landscape.
Drive the contract preparation process from strategy discussions through contract preparation and negotiations.
Identify and qualify new opportunities by working with leads and account leadership, creating reusable value propositions for pursuits and client pitches.
Articulate the differentiators and value of the service line to client stakeholders.
Focus on delivering competitive commercial models.
Identify patterns across regions and build reusable assets including proposal templates, assessment frameworks, and commercial models.
Participate in community initiatives to mentor team members, streamline operations, and share knowledge.
Job Qualifications
Technical Skills
15+ years experience in working on tech solutions and creating proposals.
Strong experience in managed services with exposure to emerging tech.
Experience in legacy modernization, data, customer experience, and digital transformation.
Experience in crafting proposals that respond to customer requirements and win work.
Experience defining operating models for support coverage and team distribution according to business needs.
Experience proposing contract terms and conditions to answer contract interpretation questions.
Experience working closely with internal teams including business development, demand/sales, delivery, and service lines.
Professional Skills
Strong stakeholder management, liaising between clients and key stakeholders to ensure buy‑in and trust.
Resilient in ambiguous situations, adapting to approach challenges from multiple perspectives.
Comfortable taking on risks and conflicts, managing them skillfully.
Coach, mentor, and motivate others, influencing teammates to take positive action and accountability.
Advocate for technical excellence while open to change when needed.
Proven leadership fostering professional development and relationship building.
Cultivating strong partnerships to open new opportunities for the business.
Other Things to Know
Learning & Development
There is no one‑size‑fits‑all career path at Thoughtworks: the path you want to develop is entirely up to you. We balance autonomy with a strong cultivation culture, supporting your career with interactive tools, development programs, and teammates who want to help you grow. We value helping each other be our best, empowering employees in their career journeys.
About Thoughtworks
Thoughtworks is a dynamic and inclusive community of bright and supportive colleagues revolutionizing technology. As a leading consultancy, we push boundaries through purposeful, impactful work. For 30+ years we’ve delivered extraordinary impact, solving complex business problems with technology as the differentiator. Bring your expertise and commitment to continuous learning to Thoughtworks—let’s be extraordinary together.
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- Location:
- Manchester
- Job Type:
- FullTime