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Product Director, AI

At Skyscanner, an AI-forward company, we are seeking a visionary and dynamic Product Director to lead our Artificial Intelligence (AI) strategy and execution. This role offers a unique opportunity to shape the future of the travel industry by leveraging advancements in machine learning and generative AI, transforming these into impactful product opportunities. You will be instrumental in advancing our product roadmap, leading cross-functional teams, and influencing stakeholders to deliver AI solutions that enhance traveler experiences, reinvent products, and drive business growth.

We are at the forefront of an extraordinary opportunity as generative AI reshapes industries rapidly. Skyscanner has deep expertise in machine learning and is committed to the transformative power of GenAI—for travelers, partners, and productivity. We are making significant investments in AI, creating an environment ideal for a leader who thrives on innovation, bold thinking, and impactful results.

As Product Director, AI, you will be a thought leader, staying abreast of the latest in machine learning and generative AI, and translating these into innovative product opportunities. With a strong understanding of customer needs, market trends, and the evolving AI landscape, you will develop and deliver groundbreaking AI-driven products. You will lead our advanced GenAI teams and embed AI-driven thinking across the company.

Key Responsibilities

• AI Vision & Strategy: Define and drive a bold, forward-thinking AI product vision aligned with company objectives.
• Product Roadmap Management: Own and execute the AI product roadmap, balancing innovation and timely delivery.
• AI Innovation & Experimentation: Stay ahead of emerging technologies like model fine-tuning, RAG, embeddings, and multimodal AI, translating them into product opportunities.
• Model Training & Deployment: Collaborate with engineering and data science teams to train, experiment with, and deploy AI models, including LLMs, RAG pipelines, and fine-tuned models.
• Market Research & Analysis: Conduct research on AI advancements, competitive trends, and user behavior to identify differentiation opportunities.
• Requirements Definition: Work with engineering, data science, and design teams to define scalable, user-centric AI product requirements.
• Cross-Functional Leadership: Lead and inspire teams across departments to ensure seamless collaboration and execution.
• Partnerships & Ecosystem: Engage with strategy and M&A teams on AI partnerships, ensuring Skyscanner remains at the AI innovation forefront.
• Data-Driven Decision Making: Use real-time data, A/B testing, and AI metrics to refine models and optimize features.
• Customer Advocacy & Ethical AI: Ensure AI experiences improve traveler journeys, emphasizing usability, trust, fairness, transparency, and ethical considerations.

What You Will Bring

• Deep AI Expertise: Passion for AI, familiarity with running models locally, fine-tuning open-source LLMs, and exploring new architectures.
• Technical Foundations: Degree in computer science, engineering, data science, or related; advanced degree preferred.
• Hands-On ML & GenAI Experience: Proven experience in model training, fine-tuning, deployment, and inference optimization, with team mentorship skills.
• Experience with RAG & Vector Search: Knowledge of retrieval-augmented generation, embeddings, and vector databases like FAISS, Pinecone, Weaviate.
• Cloud AI Platforms: Experience with cloud services such as AWS Bedrock, Azure AI, Databricks, Hugging Face.
• Data-Driven Product Thinking: Strong background in experimentation, analytics, and AI performance evaluation.
• Leadership & Agile Mindset: Proven ability to lead AI teams in fast-paced, evolving environments.
• Governance & Ethical AI: Commitment to responsible AI development, fairness, bias mitigation, and compliance.

Preferred Qualifications

• Experience with multi-modal AI (text, images, video, speech).
• Proven success in scaling AI products for large user bases, familiarity with reinforcement learning and personalization models.
• Background in e-commerce or customer-centric digital products (travel, search, recommendations, fintech) is a plus.

Additional Details

• Seniority Level: Director
• Employment Type: Full-time
• Job Function: Information Technology and Product Management
• Industries: Software Development, IT Services, and Internet

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Location: London Area, UK | Salary: £120,000-£170,000 | Posted: 18 hours ago