Overview:

• Full-time, freelance contract
• Language: English
• Location: UK-based – in Manchester office, hybrid or remote
• Salary: £26,000- £30,000 per year (dependent on experience)
• Applications closing: 22nd September

Job Description

As a Project Advocate, it will be your role to assist and advise organisations on their journey to become Carbon Literate. You will work directly with a whole host of different organisations as the designated point of contact, managing their on-boarding experience.

You will account manage many organisations at one time, all of whom have different client needs. For example, which course they should use (whether it’s a pre-accredited course, or writing one from scratch), who they should train (from leadership to more junior members of staff), and their organisational objectives relating to staff engagement and decarbonisation.

By applying a consultative approach, you will understand the organisation’s objectives, the barriers to take-up, and what their Carbon Literacy rollout could look like. By combining your passion for customer experience with a comprehensive knowledge of Carbon Literacy, you will propose the right path for these organisations.

Responsibilities

• Directly advise and support organisations in rolling out CL. The role will involve proactively dealing with leads and enquiries from interested organisations and networks.
• Pitch CL to these organisations and advise them on how they can engage with the training.
• Support organisations with course development.
• Maintain good relationships with organisations. Periodically ‘check in’ with them, encourage them to work towards gaining Carbon Literate Organisation (CLO) status.
• Advocate for CL via online and physical events, and to initiate interest where it is not already present.
• Set up and support existing training providers.
• Identify and encourage collaborations with partners where appropriate.
• Maintain meticulous tracking and management of leads (via Salesforce).

Role Requirements

Essential

• An engaging communication style and are great at building relationships with people
• Customer-focused and have handled complex customer queries in an empathetic way
• Excellent presentation skills
• Strong organisational and administrative skills
• The ability to work well as part of a small team to achieve shared outcomes
• Familiarity with these (or comparable) platforms: Salesforce, Slack, Microsoft Suite

Desirable

• Certified as Carbon Literate
• Experience volunteering or working with a charity, particularly in the field of sustainability
• Experience working with specific sectors within the private sector e.g. manufacturing, logistics, finance

Person Specification

• Comfortable working in a dynamic environment where work is varied, fast paced, and hugely rewarding
• Ability to work autonomously, as part of a team and as a collaborator
• Used to juggling multiple tasks and effective at prioritising
• Proactive and passionate about the role that all organisations can play in creating a low carbon future
• Passionate about mitigating the climate crisis

How to apply?

Please apply using this form. There is a section to attach a CV. Please don’t attach a cover letter as this information is covered within the form.