Vistra announces the completion of its acquisition of iiPay, creating a global payroll market leader.

Are you looking for an exciting opportunity to accelerate your career and join a highly successful global business? Are you looking to take your career to the next level by driving success through our values of Respect, Integrity, Teamwork, Accountability, Diversity and Community? Do you have a strong work ethic, global mindset, and the desire to help build a great culture?

iiPay is an award-winning, high-growth, innovative company based in the US, Mexico, Europe, and Singapore, recognized for delivering an outstanding customer experience and service levels. Our payroll managed service is underpinned by our market-leading global payroll management system, delivering a unique client experience and value-added services.

iiPay has a unique opportunity for an experienced Project Coordinator to support an internal transformation project, migrating outsourced payrolls to dedicated in-house teams.

All roles can be performed remotely with occasional visits to the office as requested. Our team members can work remotely, on a hybrid basis, or fully office-based as they wish.

Role overview

Our highly motivated and engaged team members are at the heart of our success! The ideal candidate will be an autonomous self-starter with strong relationship skills and a results-driven mindset. The role involves managing all elements of the project plan across multiple countries, working with Operations, partners, and in-house teams to ensure a successful transition of payrolls with no impact on client experience. The role also entails managing internal relationships during this phase to meet project objectives and fully deliver the benefits for Vistra+iiPay.

Key Objectives

The successful candidate should have experience, skills, and a proven track record in:

• Partnering and collaborating with internal stakeholders (Project resources, Operations, Client Services, in-house Teams) and external Affiliates/ICPs to ensure shared ownership of project deliverables and outcomes
• Managing project plans and RAIDD logs to facilitate the transition of payrolls from outsourced solutions to in-house teams
• Preparing and managing client-facing project plans to support communication and ensure smooth payroll transfers without client intervention
• Engaging with in-house teams and Affiliates/ICPs to ensure data points are addressed for successful payroll implementation, maintaining service quality
• Applying problem-solving skills to resolve process or service delivery issues
• Supporting data transfer processes to ensure successful transfer to in-house teams
• Establishing and maintaining an effective governance framework with regular reporting and project calls

Requirements

What we are looking for:

• Knowledge of international payroll processes
• Decision-making based on analytical insights and experience
• Experience with software implementation projects and operational delivery
• Process mapping skills
• Experience working through growth and change, utilizing change management skills
• Ability to resolve conflicts positively
• Multilingual abilities are advantageous

Qualifications

• 3-5 years of project experience
• Excellent communication skills, adaptable to various stakeholders, including non-native English speakers
• Ability to assess situations, determine priorities, and make timely decisions
• Strong organizational skills with attention to detail
• Resilience and stress management in a fast-paced environment
• Ability to work independently
• Comfort with ambiguity and rapid change
• Strong leadership and team management skills in a matrix environment