Project Manager – Pensions Dashboard Implementation

c.£66000 per annum

Bedford

18 month FTC

Hybrid Working

Join us at the Money and Pensions Service (MaPS) as a Project Manager – Pensions Dashboard Implementation. This role offers you the chance to make a significant impact by driving the successful implementation of a high profile, complex project. You’ll play a key role in delivering high-priority change initiatives, supporting the integration of the Pensions Dashboards Service into MaPS business-as-usual operations. As part of the Technology and Change team, you’ll work across a broad range of business change activities—ensuring that implementation is effective, sustainable, and aligned with strategic goals. This is an exciting opportunity for someone with experience in end-to-end implementation to shape the future of pensions access in the UK.

You’ll be part of a dynamic team dedicated to helping people across the UK improve their financial wellbeing.

Role Overview

The Project Manager – Pensions Dashboard Implementation will report directly to the Lead Programme Manager. In this role, you will be responsible for:

Key Responsibilities:

• Project Leadership: Lead the day-to-day management of the project and project team, providing clear direction, structure, and oversight. Establish effective project controls and select appropriate delivery methodologies tailored to each project stage.
• Delivery Management: Drive the successful delivery of project outcomes, ensuring alignment with agreed timelines, budgets, and quality standards.
• Implementation Leadership: Lead the end-to-end implementation of complex, national systems and services—ensuring not just technical delivery, but also the successful integration of people, processes, and operations into business-as-usual. Champion a holistic approach to implementation that supports long-term sustainability and service readiness.
• Budget Oversight: Develop, manage, and monitor project budgets, ensuring financial accountability and value for money.
• Resource Planning: Identify required skills and capabilities, allocate resources effectively, and support the development of a medium-sized project team.
• Benefits Realisation: Ensure delivery of the benefits and outcomes outlined in the Business Case, tracking progress and impact.
• Stakeholder Engagement: Build and manage strong relationships with internal and external stakeholders, including senior leaders, to ensure alignment and support throughout the project lifecycle.
• Risk & Issue Management: Proactively identify, assess, and manage project risks and issues. Develop mitigation strategies and escalate where necessary. Coordinate with related projects to manage interdependencies.
• Governance & Reporting: Support robust governance and decision-making processes. Provide timely and accurate reporting, and engage with oversight mechanisms to ensure accountability.
• Assurance & Quality: Participate in assurance reviews and implement recommendations to strengthen project delivery and outcomes.
• Change Control: Implement effective change management processes to manage and document changes to project scope, deliverables, and timelines in collaboration with stakeholders.

• Team Support & Development: Provide coaching, guidance, and support to project team members. Foster a culture of continuous improvement and high performance.
• Support to Central Change Function: Contribute to wider change initiatives and support the development of new change processes and frameworks across MaPS.
• Business Case Development: Contribute to the development of robust Business Cases, working closely with subject matter experts and stakeholders.

You will need to demonstrate the following skills and experience.

To excel in this role, you will need to demonstrate:

• Qualified Project/Programme Management Professional: Holds a recognised qualification such as PRINCE2, MSP, or equivalent, with a strong foundation in project delivery methodologies.
• Proven Experience in Project Delivery and Implementation: Demonstrated success in managing complex projects or programmes, including leading end-to-end implementation.
• Strategic Planning & Resource Management: Skilled in securing resources, planning and scheduling, and managing teams to deliver large-scale change initiatives effectively.
• Stakeholder & Change Leadership: Experience working across government departments and business groups, with the ability to align delivery with policy objectives, cascade vision, and drive change through teams.
• Risk, Issue & Benefits Management: Strong track record in overseeing risk and issue management, and in monitoring long-term delivery of benefits against business cases.
• Governance & Team Development: Ability to apply effective governance and management controls, while providing guidance and support to develop high-performing project teams.

About Us
The Money and Pensions Service (MaPS) is based in Bedford, in a recently renovated modern office. This is a wonderful opportunity for you to become an integral part of a dynamic organisation, working to help people across the UK.

At the heart of the Money and Pensions Service are our values – caring, connecting, and transforming, which are the foundation of our success. They permeate every area of our work and define all our business relationships and the way we work with each other. We’re not only looking for the best people to come and work for us, but we need people who align themselves with our values:

• Caring
  We care about our colleagues and the people whose lives we are here to transform.
• Connecting
  We will transform lives through our ability to make positive connections.
• Transforming
  We are committed to transforming lives and making a positive societal impact.

Our Inclusive Working Environment
By fostering our values, we are immensely proud of the inclusive working environment that we have created. The diversity of our people is a strength that we embrace and wish to build upon, so we are committed to attracting people of all backgrounds. We work hard to ensure that we have a progressive approach to inclusion, equity, and belonging. We really do want our colleagues to “bring their whole selves to work.”

Our colleague and ally networks encompass LGBTQ+, neurodiversity, women’s health, men’s health, ethnicity, and diversity.

What We Offer

• Generous Annual Leave – 30 days plus Bank Holidays
• Pension scheme – contributions matched 2 to 1 (up to 10% of your salary)
• Interest-free loan for season tickets for buses and trains
• Cycle to work Scheme
• Subsidised eye tests & flu jabs
• Life assurance scheme
• Give as you earn scheme
• Employee assistance programme (EAP)
• PAM Assist and PAM Life scheme (Wellbeing)
• Enhanced family and sick pay
• Paid volunteering (2 days a year)
• Recognition Scheme
• Discounts portal to numerous retailers

Flexible Working
At MaPS, we take pride in our flexible approach to work. As standard, we work on a hybrid basis with a minimum of 2 days in the office per week. Hybrid working is a voluntary, non-contractual arrangement and our headquarters in Bedford will be your contractual place of work, this role may also require occasional travel to London. The number of days that anyone will be able to work at home will be determined primarily by business needs, but personal and other relevant circumstances will also be considered. If you are successful, any opportunities for hybrid working, including whether a hybrid working arrangement is suitable for you, will be discussed with you prior to you taking up your post.

Career Development
In MaPS, we take career development seriously. We actively encourage and support applications from our existing MaPS colleagues. However, we do follow the Civil Service Commissioner recruitment principles, which means that you will be required to participate in a full, open, and fair process.

Reserve List
If you are successful at interview, we operate a reserve list where your details will be held for up to 6 months. Should a vacancy come available in that time with the same essential criteria, reserve list candidates will be offered that position with no further assessment required.

Application Process

The application process will consist of the following stages:

Applications must be submitted by 12 August 2025 and should include a covering letter, explaining your motivation for applying for the role and suitable experience.

• Telephone interviews will be conducted between 29 July and 14 August 2025.
• CV sifting will take place on 15 August 2025.
• In-person interviews will be held at our Bedford office on 27 and 28 August 2025.

The law requires that selection for appointment to the Civil Service is on merit on the basis of fair and open competition as outlined in the Civil Service Commission’s Recruitment Principles. If you feel your application has not been treated in accordance with the Recruitment Principles, and you wish to make a complaint, in the first instance, you should contact the Money and Pensions Service via email: recruitment@maps.org.uk. If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website.

Job Reference: MaPS00913

Close Date: 12/08/25