Overview

Project Manager / Senior Project Manager – Luxury Retail & Hospitality | £5m+ Projects | UK & Europe

Summary

Are you an experienced Project Manager ready to lead high-value, design-driven projects across the UK and Europe? We’re looking for a strong communicator and leader to deliver landmark retail and hospitality spaces for global brands — while mentoring junior talent and shaping the future of our growing business. We are seeking a project manager with a proven track record of managing projects of value >£5,000,000.

Our growing company offers:

• Very generous holiday allowances, with 25 days + a full week additional holiday shutdown in August.
• £2,000 training investment in employee chosen courses each year.
• Ability to shape the culture, methods and trajectory of the business.
• A young, diverse team working in the UK and internationally with household name brands.
• Regular performance reviews and completely transparent pay structure.
• Profit share opportunities for Director+ level team members.

The Role

As Project Manager, you’ll:

• Define project strategies, manage risk, and act as the key client contact.
• Deliver foundational project management processes built on industry best practice
• Lead multidisciplinary teams and coordinate design and construction.
• Provide leadership and mentor junior staff.
• Contribute to business growth by building strong client relationships.
• Independently deliver projects end-to-end, ensuring excellence in quality, cost, and time.

Core Responsibilities

Pre-Contract:

• Define scope, objectives, and success criteria with clients.
• Prepare feasibility studies, programmes, and delivery strategies.
• Advise on procurement, contracts (JCT, NEC, FIDIC), and risk.

Tender & Contract Formation:

• Manage tender documentation and evaluation.
• Select and appoint consultants/contractors.
• Negotiate and finalise contracts.

Project Delivery & Construction:

• Act as the client’s representative across the lifecycle.
• Monitor programme, cost, and quality on site.
• Lead project and site meetings; provide accurate reports.
• Oversee health & safety, compliance, and sustainability.
• Manage supply chains, particularly millwork and specialist finishes.
• Support cost control in collaboration with cost managers.
• Manage full handover and closeout processes to deliver successful spaces for clients.

Leadership & Business Contribution:

• Mentor junior staff and grow your own team under your supervision.
• Foster collaboration across teams.
• Manage your own clients and workbooks, with rewards for high performance and client satisfaction
• Contribute to business development opportunities.

Key Skills & Experience

• Proven track record delivering projects valued at £5m+.
• Excellent communicator with strong client management skills.
• Strong leadership, mentoring ability, and independent thinking.
• Experience in retail, luxury retail, and/or hospitality.
• Comfortable managing contractors/subcontractors on site.
• Confident with drawings, architecture, interiors, and millwork.
• Understanding of cost management processes (though not a CM role, understanding of fundamentals is preferred)
• Skilled at balancing multiple projects simultaneously.
• Experience with international clients and diverse cultures preferred.
• Relevant degree or equivalent qualification preferred.
• Fluent English; working proficiency in Italian or French desirable but not essential.
• Adaptable, solutions-driven, and strong problem-solver.

Who are we looking for?

• We value culture, approach and mentality above experience. We’re looking for people with a proven record of commitment to teams who are excited to apply their knowledge to a new challenge and are excited to be part of something for the long run.

The successful candidate will embody our values:

• Accountability – Getting the right result for the client despite challenges and adversity. Ready to be part of a team collaboratively to succeed together.
• Empathy – Someone who cares about our supply chain, partners and other team members. Success is built on quality longterm relationships.
• Ingenuity – Someone ready to tackle tricky problems with excitement and a fresh perspective.

What We Offer (Package & Benefits):

• Salary: Available on request. Market tested competitive with fully transparent salary banding.
• Bonus: Annual discretionary bonus (typically 6–10%).
• Time Off: 25 days holiday + UK bank holidays, plus 1 week August office closure and Christmas closure (8–10 extra days).
• Healthcare: Full private cover (0 excess) including dental & optical.
• Pension: 3% employer contribution.
• Professional Growth: £2,000 annual training budget (including RICS fees & chartership support).
• Wellbeing: Gym allowance via healthcare scheme.
• Tools: Company iPhone and laptop.
• Ownership: Employee share ownership scheme (from Director level).
• Perks: Regular team social events, lifestyle & retail discounts, plus international travel opportunities.

Why Join Us

• Work on flagship projects with international luxury and household-name clients.
• Exposure to the full lifecycle of projects, from strategy through to handover.
• Regular performance reviews and transparent progression criteria.
• Fully mouldable career plan tailored to your goals.
• Collaborate with a diverse, international, world-class team.
• Be part of a young, ambitious business where your leadership directly shapes growth.
• Profit share / ownership opportunities for Director+ level team members.