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Job Title: Project Manager – Legal Matter Management System

Location: Remote (UK-based)

Contract Duration: 12 Months

Overview:

We are seeking a dynamic and technically adept Project Manager to lead the global implementation of a matter management system (ServiceNow) across the legal department at a leading global healthcare company. This high-impact role will support the rollout to approximately 900 lawyers across LATAM, APAC, and EMEA regions.

Key Responsibilities:

• Drive the end-to-end implementation of a new matter management platform (ServiceNow) within the in-house legal function.
• Manage project timelines, deliverables, and stakeholder expectations across multiple regions.
• Collaborate closely with legal, IT, and operations teams to ensure seamless integration and adoption.
• Monitor progress, mitigate risks, and ensure alignment with broader legal operations goals.
• Provide regular updates and reports to senior leadership.

Key Requirements:

• Proven experience managing legal technology or enterprise software projects, ideally within in-house legal teams.
• Strong technical understanding of legal systems such as ServiceNow, CLM (Contract Lifecycle Management), or matter management platforms.
• Tech-savvy and solutions-oriented, with the ability to translate legal requirements into system functionality.
• Exceptional stakeholder management and communication skills, with experience navigating complex, global environments.
• Previous experience in legal operations or managing technology implementations for legal teams is highly desirable.

About Elevate

Elevate provides consulting, technology and services to law departments and law firms across the globe. Headquartered in Los Angeles, our 1,600+ strong team of legal professionals, lawyers, consultants, project managers, and engineers operate across the United States, Europe, UK, and Asia, Hong Kong and Australia.

ElevateFlex, is the flexible resourcing capability within Elevate, we define and support a new flexible career within the legal industry. We match exceptional legal professionals to the evolving needs of our Customers through the curation of a world-class, global Community of Talent, and advanced, technology-enabled search. We were recently proud to be assessed in Band 1 of Chamber’s Global Flexible Legal Resourcing category.

Our Vision is a world where legal and business teams achieve incredible outcomes, together.

Equitability and Inclusion are critical to ElevateFlex’s success. As The Law Company, changing the legal business landscape, we know a diverse, inclusive work culture is at the heart of attracting, retaining, and celebrating the industry’s most talented people. We empower our employees to bring their whole selves to work because we know that diversity of experience and perspective drive innovation and is simply good business.

As a strong proponent of diversity, equitability, and inclusion, ElevateFlex is committed to hiring diverse candidates from all backgrounds. We invite you to apply to become part of the ElevateFlex Team – help us change the legal business landscape and make a dent in the legal universe.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Legal

• Industries

  Legal Services, Pharmaceutical Manufacturing, and Retail Health and Personal Care Products

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