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Project Manager

Department: Client Experience

Employment Type: Permanent - Full Time

Location: London, United Kingdom

Reporting To: Amy Bistocchi

Description

Location - London, UK

Why Confluence?

Over the past several years we have undergone a great deal of positive change and growth to become the company we are today. Our global footprint now spans multiple countries, giving our employees the opportunity to get exposure to other countries and cultures. And it stands to reason that none of this would have been possible without the hundreds of hard-working employees who work at Confluence.

More about the role & team

As a Project Manager within our Project Management Office (PMO), you will play a critical role in delivering initiatives that align with strategic objectives. You will lead cross-functional teams, uphold project governance standards, and provide centralised, transparent reporting to stakeholders-enabling timely and informed decision-making at all levels.

You will be part of a globally distributed team, with colleagues based across the United States, EMEA, and India. You'll work alongside another Project Manager located in London, and be expected to attend the office at least one day per week. This in-office presence fosters meaningful collaboration, particularly with our Professional Services team.

The role also offers significant exposure to senior leadership, including opportunities to present to and liaise directly with the executive team. This visibility provides a valuable platform for career progression. Confluence continues to grow year on year, making this an exciting and fast-paced environment for professionals who thrive on impact and innovation.

Key Responsibilities

• Coordinate with cross-disciplinary teams to ensure alignment on project requirements, deadlines, and schedules.
• Lead project meetings to identify and resolve issues.
• Submit high-quality deliverables and ensure compliance with standards.
• Prepare and present status reports using relevant data and insights.
• Establish and execute effective communication plans.
• Manage change requests and assess their impact on timelines and budgets.
• Support the development of user manuals, training materials, and implementation documentation.
• Secure client acceptance and manage satisfaction during project transitions.

What skills and experience do I need to succeed?

Technical Skills

• Project roadmapping and scoping
• Project planning and portfolio management

• Strong communication and time management
• Adaptability and problem-solving
• Conflict resolution and stakeholder engagement
• Proven project management expertise

• Minimum 3 years of relevant work experience - essential
• Experience managing project budgets - essential
• Experience working in a client-facing environment - essential
• Degree or certification in Project Management - desirable
• PMP certification (preferred)

What do we offer?

Confluence offers generous benefit packages for team members. As a growing, global organization, we are always looking for ways to ensure that our employees can access benefits that matter to them and their families. This includes:

Generous Time Off packages including additional half days with each public holiday in your location.

Global Career Development opportunities

Social Events

Referral Bonus scheme - Upto $3,000 per successful referral

Plus many more!

More about the Location

We offer flexible working options for all employees. You would work 1+ day per week from our London office based in St Paul's.

#LI-Hybrid

Values

We look for people who align with our 4 values.

Integrity

Face reality with honesty, courage and accountability

Imagination

Deal creatively with challenges and envision what the world could be

Discipline

Build good habits into reflexes which become a part of our life

Service

Committed to the success of others

If you would like to find out more about a Career at Confluence, please apply today.