Overview

Property Claims Team Leader (Home-Based) - UK Wide

Job Type: Permanent

Sector: General Insurance

Specialism: Claims, General Management

Location: UK Wide

Salary range: Attractive salary plus benefits

Posted: 17-Oct-25 Start Date: ASAP

About the role

A true ‘digital disrupter’, this cutting-edge Insurtech is turning the claims landscape on its head; challenging the status quo and the previously accepted norms – and delivering fantastic customer outcomes as a result!

This ‘Third Party Administrator – with a difference’ is the brain child of several insurance veterans with rich pedigrees in utilising state-of-the-art technology to tackle longstanding problems in the claims industry. Cash rich, it has been backed by a number of specialist VC firms, and has long-term agreements in place with some of the best-known MGA’s on the planet.

This is a 100% home-based role, where you will be provided with all the tools needed to make a real success of this role (including a top of the range Apple MacBook with additional screens etc), and benefiting from an extremely friendly and supportive team environment.

Responsibilities

• Manage a team of Property Claims Handlers, each dealing with a varied caseload comprising both Commercial and a small amount of Domestic Property losses.
• Train, develop and coach the team; allocate workloads; act as an escalation point for complaints; conduct file/audit checks to ensure compliance.
• Serve as a technical referral point for the team; act as a resource in a fully remote-based environment; contribute to a friendly and supportive team culture and shared goals.

Qualifications / Skills

• Expert on all things Property claims.
• Solid managerial skills with the ability to manage a fully remote-based team.
• Ability to thrive in a fast-paced and evolving environment; willingness to challenge the status quo; willingness to engage in a variety of projects and assignments.

Rewards & Benefits

Attractive basic salary (Negotiable, depending on experience), together with a range of company benefits, including support towards professional qualifications. Opportunities for progression as the company grows and on-boarding with more high-profile MGA’s.