Overview

City of Wolverhampton Council, QA Tester – Digital & IT

Grade 7 (£44,075 - £49,282)

Temporary, 2 years fixed, full time – 37 hours per week

Location: Any suitable location within the City of Wolverhampton (Flexible workstyle)

The City of Wolverhampton Council is seeking to recruit a highly motivated and detail-oriented QA Tester to join our Digital & IT team. As a QA Tester, you will play a pivotal role in ensuring the highest quality, reliability, and performance of our software solutions. Working within an Agile environment, you will partner with development, product, and business teams to deliver exceptional user experiences. You will identify issues before they impact users and contribute to a culture of continuous improvement and quality excellence.

Key Responsibilities

• Design, develop, and execute comprehensive test plans, test cases, and test scripts for new features, enhancements, and existing functionalities, including functional, non-functional, regression, UI, API, performance, and exploratory testing.
• Conduct thorough manual and automated testing across web, mobile, and desktop applications.
• Identify, document, track, and prioritise defects, working closely with developers for timely resolution.
• Collaborate within an Agile Scrum team, participating in daily stand-ups, sprint planning, and retrospectives.
• Contribute to the development and maintenance of automated test suites and integrate them into CI/CD pipelines.
• Act as a quality gatekeeper, advocating for best practices in software testing and contributing to QA process improvements.
• Report on test coverage, risks, and blockers, providing clear insights to stakeholders.

Essential Skills & Experience

• Proven professional experience in a QA Tester, Software Tester, or Test Analyst role.
• Strong proficiency in manual testing techniques and a solid understanding of software testing principles.
• Experience working effectively within Agile/Scrum development environments.
• Comprehensive understanding of SDLC and STLC.
• Ability to create clear, concise, and comprehensive test plans, test cases, and defect reports.
• Excellent analytical and problem-solving skills with a keen eye for detail.
• Strong verbal and written communication skills, able to articulate technical issues to technical and non-technical audiences.
• Experience with testing AI-driven applications and Microsoft Power Platform solutions.

Desirable Skills

• Hands-on experience with test automation frameworks and tools such as Selenium, Cypress, Playwright, Postman, JMeter, or similar.
• Proficiency in at least one scripting or programming language (e.g., JavaScript, Python, C#).
• Experience with API testing tools and methodologies.
• Knowledge or experience with performance, load, and stress testing.
• Experience testing mobile applications (iOS/Android).
• Basic SQL knowledge for data validation.
• Familiarity with CI/CD pipelines and integrating automated tests.
• ISTQB certification or similar.

What We Offer

• Opportunity to work on innovative projects that make a difference to the City of Wolverhampton.
• Supportive and collaborative team environment.
• Flexible working arrangements.
• Commitment to staff development and continuous professional growth.
• 26 days annual leave
• Employee Benefits scheme

Additional Information

If you are passionate about quality assurance and eager to contribute to the delivery of high-quality digital solutions for the council, we would love to hear from you. For full details of responsibilities and requirements, please refer to the Job Description and Person Specification.

Should you wish to discuss this opportunity, please contact Mike Allen on 01902 550380 or email mike.allen@wolverhampton.gov.uk.

Working Arrangements

All council roles are allocated to a fixed, field, or flexible work style. Flexible workstyles allow work from home or any council office, partner/client, or external location as required to meet service requirements. Please refer to the Job Description for the assigned workstyle.

For more information about working for our organisation, the council plan and vision, staff equality forums, and HR policies, please explore the options provided by the council.

Diversity and Inclusion

We are committed to building a workforce reflective of the diverse community we serve. We value diversity, inclusion, and equality, and we are a Disability Confident Employer, have received the Stonewall Gold Award, and maintain other recognitions for fostering an inclusive workplace. We offer a guaranteed interview where eligible, support for care leavers, and other inclusive practices. For more information on staff equality forums and related topics, please refer to the council materials.