As a Regional Recruitment Team Leader, you’ll drive hiring targets for your assigned region and build a high-performing recruitment team. You’ll collaborate with key stakeholders, including Operations, Marketing, L&D, and Onboarding, to improve recruitment and retention outcomes. You’ll report into the Senior Regional Recruitment Manager.

Responsibilities

Carer Recruitment

• Support recruiters to reach the region and branches hiring targets.
• Align recruitment goals with resources and action plans.
• Identify and address pipeline blockages, working with relevant teams.
• Escalate unresolved recruitment challenges to the Snr RRM/ROM.
• Contribute to business tender/bidding decisions.
• Support recruitment contract mobilisations and integrate new acquisitions.
• Utilise data insights to track performance and drive improvements.
• Analyse problem areas and take action on recruitment and retention challenges.

Carer Retention Excellence

• Support branches in achieving turnover targets.
• Understand and act on retention data insights.
• Collaborate with Operations on upcoming retention challenges.
• Work with the retention marketing team to implement initiatives in priority branches.
• Maintain ongoing communication and progress updates on retention efforts.

People Management

• Build and develop a high-performing team.
• Monitor daily inputs and performance at individual and team levels.
• Conduct weekly 1:1s with team members.
• Provide coaching, role-playing, and call coaching to enhance performance.
• Foster motivation, team building, and a positive culture.

Relationship Management

• Maintain structured, positive relationships with branches.
• Hold monthly/bi weekly review meetings with each regional operations manager and RD, alongside the Snr RRM.
• Participate in fortnightly or weekly meetings for priority branches.
• Provide regular updates to RMs, AMs, and RDs on branch status.
• Ensure clear communication during contract mobilisation periods.
• Visit branches when needed and participate in quarterly in-person supply team meetings.
• Support local recruitment initiatives, including job fairs and community partnerships where required.
• Align priorities with the onboarding team for a seamless candidate experience.

Qualifications and Skills

• Strong team leader and people management skills.
• Recruitment & retention experience.
• An analytical, solutions-oriented mindset.
• Passion for fostering a strong company culture.