Overview

Regional HR Case Manager (East) – Loomis

We are seeking a pro-active and organised HR professional to join our team as an HR Case Manager for our branches in Leeds, Colchester, Dagenham, and Maidstone.

Base pay range: £35,000 - £42,000 per annum, depending on experience, plus car allowance. Hours: 40 hours per week. Location: Hybrid remote – field and home working.

Interview process: week commencing 15th September. This will include a panel interview and a competency-based case study assessment.

Note: This range is provided by Loomis. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Responsibilities

• Be the trusted advisor for all employee relations matters across your operational region, working closely with managers and colleagues to resolve a wide range of employee relations matters.
• Manage a diverse caseload including disciplinary, grievance, absence, and performance management cases, ensuring they are handled fairly, consistently, and in line with employment law and company policy.
• Support investigations, advise Hearing Chairs, and ensure cases are appropriately escalated.
• Manage Occupational Health referrals and oversee accurate HR system records.
• Contribute to reviewing and improving HR policies and processes to remain robust, compliant, and fit for purpose.
• Build confidence and capability of managers to handle challenging people issues, while ensuring risks are managed and outcomes are balanced.
• Identify training needs and provide practical, hands-on guidance to resolve disputes and mitigate risks.
• Participate in wider HR projects, including TUPE, reorganisations, and change initiatives, supporting operational teams and HR colleagues across the business.

About you

• Confident and knowledgeable HR professional with proven experience in managing employee relations cases (grievance, disciplinary, absence, and performance management).
• Strong grasp of employment law with the ability to translate legislation into practical advice balancing compliance with commercial outcomes.
• Excellent communication skills, ability to quickly build trust, and the confidence to influence and challenge managers when needed.
• Proactive, solutions-focused, with the ability to manage a varied caseload while maintaining high standards of accuracy and consistency.
• Comfortable working independently and as part of a wider HR team, with willingness to travel within the assigned region.
• Role offers variety, challenge, and the opportunity to make a tangible difference in how we support, engage, and develop our people.

The values of our organisation — People, Service, Integrity — are fundamental to shaping our culture and how we manage our business.

Security criteria

• You must be able to pass criminal record, personal credit and ID checks
• You must have verifiable 5-year employment/unemployment/educational history

Benefits

• 33 days holiday per year (including bank holidays)
• Life Assurance
• Employee Assistance Programme (EAP)
• A safe and supportive culture
• MyRewards – over 3000 discounts for everyday life
• Cycle to Work scheme
• Progression opportunities
• Salary Sacrifice Car Scheme

If you are an HR professional with strong employee relations expertise, a collaborative mindset, and the drive to deliver positive outcomes for both colleagues and the business, then apply today with your CV including a full job history. We look forward to receiving your application.