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We are seeking a dynamic and flexible Regional Support Station Manager to join our team. This unique role involves traveling to various stations within the district to provide support as needed. The ideal candidate will not manage a single station but will instead serve as an essential resource to ensure smooth operations across multiple locations.

Responsibilities

• Works with the Regional Operations Manager (ROM) and Managing Director (MD) to set operational goals, measure and report results on a timely basis.
• Plans, directs, and implements station operations and administrative support to meet prescribed productivity and service goals as directed by ROM and MD.
• Assists in meeting current Key Performance Indicators (KPI), budgets and forecasts in a region. Monitors results on an ongoing basis and adjusts operations as required.
• Ensures payroll is accurately approved and submitted in a timely manner.
• Provides overall direction, support, coaching and leadership to the team to achieve the objectives.
• Provides an unparalleled employee experience and aligns department and individual efforts to the vision, mission and culture.
• Ensures adherence to policies and procedures for the station.
• Monitors, measures, coaches and develops staff as needed, provides recognition, evaluates and provides feedback on performance, addresses performance issues and resolves problems.
• Leads assigned teams in providing the highest level of customer service, both internally and externally, with the goal of continuously improving the customer experience.
• Leads and promotes a health & safety culture.
• Other duties as assigned

Qualifications

• 3-5 years of experience at a managerial level in the logistics industry.
• A bachelor’s degree is an asset but not required. Relevant work experience will be considered in lieu of a degree.
• This position requires regular travel and will primarily be within the provinces of British Columbia, Alberta, Saskatchewan and Manitoba.
• The primary base for the position will be either Edmonton, AB or Surrey, BC.
• Candidates must be willing and able to travel up to 75% of the time.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook etc.) is required.
• Proven track record of effectively managing teams in a fast-paced environment.
• Strong leadership and organizational skills.
• Ability to ensure accuracy, compliance, and foster a culture of excellence.
• Compliance is focused on following current SOPs, processes, etc.
• Strong analytical and problem-solving skills. Ability to quickly understand and identify issues and implement solutions.
• Ability to effectively prioritize workflow to ensure deadlines are met, adapting to shifting priorities and supporting continuous improvement initiatives.
• Strong interpersonal skills including leadership, conflict resolution and team-building abilities.
• Positive and professional attitude with a hands-on, team-oriented work style.
• Must have a car and a clean driving record.

Intelcom est une entreprise de logistique du dernier kilomètre et leader dans le secteur du commerce électronique. Nos équipes et notre réseau d’entrepreneurs indépendants contribuent aux activités quotidiennes d’Intelcom.

Notre objectif est simple : dans un secteur en constante évolution, nous ne nous contentons pas de suivre, nous prenons les devants. En plus de nous démarquer grâce à des méthodes de livraison et à des services novateurs, Intelcom opère une transformation technologique où l’intégration de l’expérience client et les technologies logistiques sont au cœur de son évolution.

Chez Intelcom, nous savons que l’expérience se présente sous plusieurs formes et nous nous engageons à créer une culture où la différence est valorisée. Nous sommes toujours à la recherche de personnes talentueuses et diversifiées pour rejoindre nos équipes. Avec plus de 60 centres de livraison à travers le Canada, nous avons peut-être la bonne opportunité pour vous.

Postulez aujourd'hui.

Seniority level

• Associate

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Transportation, Logistics, Supply Chain and Storage