Overview

Join to apply for the Renewals Representative (German Speaking) role at Barracuda

Job ID: 26-165

Location: Maidenhead, England, United Kingdom

The EMEA renewals team (30 strong), based in Reading, UK, is responsible for driving industry leading renewal rates across the region. We work in 6+ languages and engage with end users and reseller partners alike. On our team, you will execute strategies to increase customer loyalty and improve renewal retention rates. This position reports into a Renewals Sales Manager and is a hybrid office/home office role.

What You’ll Be Working On

• Responsible for a specific EMEA territory with an assigned set of customer contracts to renew to maintain our high renewal close rate
• Responsible for achieving monthly/quarterly revenue targets by creating and executing a proactive and strategic sales plan
• Qualify renewal opportunities utilizing our sales methodology MEDDICC and manage successfully through the sales cycle
• Use SFDC (Salesforce) CRM to document all customer and partner activity to enable the forecasting of when renewals will be booked and invoiced
• Develop and maintain strong relationships with our channel and partners in your territory to maximize revenue
• Construct complex pricing proposals by analyzing previous sales data through our CRM and financial system
• Manage your pipeline of customer contracts 90 days in advance (minimum). This includes researching customer license usage and proactively identifying risk points and tracking and resolving issues to comply with customer retention goals
• Collaborate with customer success, channel and sales teams to understand existing sales motions, identify special customer issues and ensure customer satisfaction

What You Bring To The Role

• Fluency in German (Native/Bilingual)
• Highly organized, able to prioritize, multitask and have excellent time management skills, and ability to follow set procedures
• Clear track record of achieving targets
• Team oriented
• Proactive approach
• Experience of running customer calls and negotiating pricing with a customer-first mindset
• Strong mathematical skills to ensure your ability to create complex pricing proposals
• Strong attention to detail
• Enthusiasm and ability to action constructive feedback, owning your own development growth
• Accountability

What You’ll Get From Us

Joining a team with a track record of over achievement, including Presidents Club, monthly MVP awards, and other regular incentives. There are opportunities for cross training and the ability to attain your next career step within Barracuda, in addition to equity in the form of non-qualifying options and private healthcare.

Job Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industries: Computer and Network Security