Overview

Home Based, covering South East

As our Repairs and Capital Investment Delivery Manager, you will be the operational lead in the delivery of the organisation's national customer facing responsive repairs, voids, building services, estate services, planned maintenance and service contracts. You will manage and foster long term strategic relationships with key partners, and you will lead and manage a team of Senior Contract Surveyors to ensure an excellent customer service is delivered to all Stonewater customers.

Responsibilities

The role involves:

• Leading and managing national customer facing repairs, voids, building services, estate services, planned maintenance and service contracts.
• Managing and fostering long term strategic relationships with key partners.
• Leading a team of Senior Contract Surveyors to ensure excellent customer service for Stonewater customers.

Qualifications

• Proven experience of developing long term strategic partnerships and embedding key values with stakeholders.
• Proven experience of leading national multi-disciplined teams across a wide geographical area.
• Highly developed communication skills with experience of presenting to a range of audiences.
• Ability to drive costs down whilst improving economic and social value.
• Demonstrable experience of managing large national service budgets.
• Comfortable working within a fast-paced role.
• Exceptional problem-solving and decision-making skills.
• Good IT skills, particularly in Microsoft Excel.
• Knowledge of the housing industry, including building components and diagnosis of building defects.
• Knowledge of building law, regulation, building contracts, contract law and Health & Safety legislation and best practice.
• Appointment to this role will be subject to satisfactory references and possession of a valid Right to Work document.

About Stonewater

Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme.

Our mission is to provide quality homes and services for people whose needs are not met by the open market.

We’re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people’s lives.

We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation.

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Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.