About the role

We are looking for a Salesforce Administrator with experience across a variety of GTM systems and business processes in a SaaS company to join our team at Webflow. This role will focus on customizing, automating, auditing, troubleshooting, and optimizing the processes within the systems we use. The ideal candidate will have hands-on experience with Salesforce, Marketo, Outreach, Gong, Clari, Ironclad, and Zendesk, as well as iPaaS tools like Workato.

Location and terms

• Location: Remote-first (United States)
• Full-time
• Permanent

The cash compensation for this role is tailored to align with the cost of labor in different geographic markets. The specific base pay within this range will be determined by the candidate’s geographic location, job-related experience, knowledge, qualifications, and skills. United States (all figures cited below are in USD and pertain to workers in the United States).

• Zone A: $96,000 – $127,000
• Zone B: $90,000 – $119,000
• Zone C: $84,000 – $111,000

This role is also eligible to participate in Webflow\'s company-wide bonus program. Target amounts are a percentage of base salary and vary by career level. Payouts are based on company performance against established financial and operational goals. Please visit our Careers page for more information on which locations are included in each of our geographic pay zones and confirm your zone with your recruiter.

Reporting

• Reporting to the Head of Business Systems

Responsibilities

• Serve as Tier 1 support for GTM systems.
• Troubleshoot system, process, and integration issues across GTM platforms.
• Maintain process and system documentation for GTM workflows.
• Configure, optimize, and maintain GTM solutions to drive efficiency and performance.
• Implement system changes in partnership with BSAs, Developers, and Solutions Architects.
• Safeguard system security, data integrity, and performance.
• Stay current with platform releases, GTM best practices, and industry trends.

As part of Webflow, we support you in identifying your development opportunities and helping you incorporate them into your role.

About you

Requirements:

• Bachelor’s degree in Computer Science, IT, or related field.
• 3+ years of experience as an Admin or BSA for GTM systems in a SaaS environment.
• Proven expertise with Salesforce and related GTM tools such as Clari, Marketo, Outreach, and Ironclad.
• Strong understanding of SaaS business models.
• Clear communicator with a customer service mindset, able to field and resolve inquiries from a wide range of stakeholders.
• Excellent analytical skills with proven troubleshooting and problem-solving abilities.
• Business-level fluency in English (reading, writing, speaking).

You’ll thrive as a Salesforce Administrator if you:

• Have experience with iPaaS tools (e.g., Workato).
• Have hands-on experience with Salesforce CPQ or Revenue Cloud.
• Are familiar with Agile methodologies and tools such as JIRA and Confluence.
• Are curious and open to growth, actively building fluency in emerging technologies like AI to unlock creativity and accelerate progress.

Our Core Behaviors

• Build lasting customer trust. We build trust by taking action that puts customer trust first.
• Win together. We succeed as one team.
• Reinvent ourselves. We imagine what\'s possible and continuously improve.
• Deliver with speed, quality, and craft. We move fast while maintaining high standards.

Benefits & wellness

• Equity ownership (RSUs) in a growing, privately-owned company
• 100% employer-paid healthcare, vision, and dental for full-time employees and dependents (varies by country); voluntary options may be available where applicable
• 12 weeks of paid parental leave for all caregivers, plus additional pregnancy-related leave where applicable
• Flexible PTO and sabbatical program
• Mental wellness resources, coaching, therapy, and Employee Assistance Program
• Monthly stipends to support work and wellness
• 401k or pension schemes (where required) and other financial wellness benefits

Remote, together

Webflow is an Equal Opportunity Employer and is committed to building an inclusive global team. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. We may provide reasonable accommodations to qualified applicants throughout the interview process.