NTT DATA Business Solutions Group (NDBS) is part of the NTT DATA Corporate Group a top 10

global IT services provider, headquartered in Tokyo, operating in more than 50 countries. We

combine a global reach with local intimacy to provide premier professional SAP services from deep

industry expertise consulting to applied innovations in digital, cloud, automation, and system

development to business IT outsourcing.

As a global SAP Platinum Partner, NTT DATA Business Solutions Group leverages its global

expertise to deliver quality outcomes whether you are a multi-national or operate in a single

country. With over 15,000 SAP experts across 31 countries, we have the capability and reach to

help you solve real problems and seize the next opportunity for growth around your SAP strategy

and operations.

Our clients trust our deep experience and proven approaches - all around the world.

Position Overview

Join NTT DATA Business Solutions as a Principal Expert – Solution Architect in SAP SuccessFactors – a lead role where you'll shape innovative HCM solutions for leading

organisations, influence business transformation, and drive the evolution of our award-winning

practice.

As the top global winner of SAP SuccessFactors awards in the past year, NTT DATA offers you

the chance to be part of the most recognised SuccessFactors partner worldwide. You'll work on

high-impact projects, collaborate with top-tier clients across diverse industries, and play a central

role in advancing our market-leading capabilities.

This is a unique opportunity to elevate your career with access to the latest SAP innovations,

continuous professional development, and a supportive, expert team that values creativity,

initiative, and growth.

Job Summary

The Senior SuccessFactors role is a key and influencing role within the NTT DATA Business

Solutions HCM practice. The successful candidate will be part of a wider team responsible for the

design and implementation of SAP solutions to our customer base and to meet our customer’s

needs. As a Principal Expert you will lead customer engagements and perform delivery of the SAP

SuccessFactors solutions working alongside Enterprise Architects, Functional Consultants, Project

Managers, and the Integration Team to deliver innovative and high-quality solutions integrated into

core SAP and non-SAP solutions.

Duties / Responsibilities

• Take overall responsibility for the successful delivery of complex, multi-stream SuccessFactors projects, ensuring alignment with strategic business outcomes and high client satisfaction.
• Operate as a Solution Architect and design authority across the SuccessFactors suite, leading engagements from discovery and design through to deployment and post-go-live support.
• Provide strategic guidance to clients at an Executive level on best practices, solution optimisation, and roadmap planning to maximise value from their SuccessFactors investments.
• Lead cross-functional project teams, including functional consultants, technical teams, and offshore delivery centres, ensuring high-quality execution and governance.
• Establish and maintain client relationships, acting as a trusted advisor and influencing key stakeholders to drive change and innovation.
• Contribute to business development activities including client presentations, RFP responses, solutioning, and commercial discussions.
• Drive innovation by identifying and building opportunities for process improvement, automation, and the adoption of emerging SAP technologies and ecosystem tools.
• Actively contribute to internal capability building through mentoring, coaching, and leading knowledge-sharing initiatives.
• Represent NTT DATA Business Solutions as a thought leader via industry events, webinars, whitepapers, blogs, and contributions to SAP and partner forums.

Key Qualifications

• Minimum 10+ years of professional experience with SAP HCM / SuccessFactors, including deep, hands-on expertise in multiple SuccessFactors modules with a focus on Employee Central and with extensive cross-module knowledge (e.g. Recruiting, Onboarding, Time Management, Payroll, Compensation).
• Multiple end-to-end implementations of SAP SuccessFactors Employee Central in a Solution Architect capacity, ideally in complex or multi-country environments alongside other SAP modules.
• Professionally Certified in SuccessFactors Employee Central with at additional certifications in another SuccessFactors modules.
• Extensive experience in data migration strategies, integrations (e.g. SAP BTP, middleware), and SuccessFactors reporting (including People Stories / Stories in People Analytics).
• Strong knowledge of SuccessFactors implementation methodology and experience in managing full project lifecycles, including risk and issue management.

Required Skills / Abilities

• Strategic Leadership & Stakeholder Engagement: Demonstrates exceptional leadership and stakeholder management skills, with the credibility and presence to influence C-level stakeholders and guide strategic HR technology decisions.
• Commercial Acumen & Pre-Sales Expertise: Brings strong commercial awareness, with experience in shaping business cases, supporting pre-sales activity, and architecting in clear, business-friendly language. Skilled in facilitating workshops, executive briefings, and cross-functional alignment.
• Innovation & Future-Readiness: Passionate about continuous improvement, with up-to-date knowledge of the SAP SuccessFactors roadmap, HR technology trends, and emerging innovations including AI and Joule.
• Team Leadership & Capability Development: Proven track record of mentoring and uplifting teams. Champions a high-performance, collaborative culture and shares expertise to grow capability across the practice.
• Client-Centric Delivery Mindset: Highly organised and proactive, with the ability to manage ambiguity and competing priorities in dynamic, client-facing delivery environments.
• Professional Integrity & Influence: A trusted advisor with personal gravitas, resilience, and integrity. Leads by example, inspires confidence, and drives outcomes through clear communication and credible action.

Join our award-winning team at NTT DATA Business Solutions Group and be part of a thriving,

innovative culture. With recognition such as the 2025 SAP® Pinnacle Awards and the Top

Employer Award 2025, we offer you the chance to make a significant impact while growing your

career. Here, you’ll work alongside industry experts on cutting-edge projects, contributing to

transformative solutions for our clients. Interested in shaping the future with us? We’d love to hear

from you.

We offer a range of benefits designed to support your well-being, career growth, and work-life

balance:

Home-Based Contract: Enjoy the flexibility of working from home under a contract subject to operational and project requirements, allowing you to manage your work environment effectively.

Generous Holiday Allowance: Benefit from 28 days of paid holiday annually (pro-rated for part time employees), providing ample time for relaxation and rejuvenation.

Free Fridays Initiative: Experience the unique perk of Free Fridays, granting you an additional 12 days off each year. With one Free Friday granted per month, you'll have more time to pursue personal interests, spend quality time with loved ones, or simply recharge. (pro-rated for part time employees)

Financial Security: Rest assured with our Group Life Assurance offering, providing coverage of 4 times your base salary, ensuring financial protection for you and your loved ones.

Pension Scheme: Secure your future with our employer pension contribution at a competitive rate of 5%. You have the flexibility to contribute a minimum of 4%, with the option to increase your contribution for added retirement benefits.

Income Protection: Gain peace of mind with our Group Income Protection plan, safeguarding your income in the event of unexpected circumstances.

Health and Well-being: Prioritise your health with our comprehensive Private Medical Insurance plan. This coverage extends to you, with favourable rates available for family members at the L3 level and above. Additional benefits provided include: 24/7 helpline, 1-2-1 Lifestyle coaching, financial and legal support etc.

Technology and Tools: Receive essential tools for success, including a laptop and mobile phone for both business and personal use, ensuring seamless connectivity and productivity.

Wellness Initiatives: Take advantage of our cycle to work scheme, promoting active commuting and supporting your well-being with sustainable transportation options.

Environmental Responsibility: Embrace sustainability with the option to join our Electric Car Leasing scheme, contributing to a greener future while enjoying the benefits of ecofriendly transportation.