GoCardless is a global bank payment company. Over 100,000 businesses, from start-ups to household names, use GoCardless to collect and send payments through direct debit, real-time payments and open banking.

GoCardless processes US$130bn+ of payments annually, across 30+ countries; helping customers collect and send both recurring and one-off payments, without the chasing, stress or expensive fees. We use AI-powered solutions to improve payment success and reduce fraud. And, with open banking connectivity to over 2,500 banks, we help our customers make faster, more informed decisions.

We are headquartered in the UK with offices in London and Leeds, and additional locations in Australia, France, Ireland, Latvia, Portugal and the United States.

At GoCardless, we're all about supporting you! We’re committed to making our hiring process inclusive and accessible. If you need extra support or adjustments, reach out to your Talent Partner — we’re here to help!

And remember: we don’t expect you to meet every single requirement. If you’re excited by this role, we encourage you to apply!

The role

As a Security Operations Engineer / Analyst you will provide subject matter expertise on our security detection and response capabilities. We run a small, collaborative team, so you will be involved in the end-to-end process of Security Operations; from defining our security use cases through to incident response.

Your background will ideally be in security operations. In any case, you will be experienced using SIEM tools to develop security monitoring cases, writing scripts to automate tasks, monitoring by using an EDR & email data loss prevention tool, and will have previous experience in incident response and threat management.

We want people who can help make security part of our day-to-day operations, so you will be someone who enjoys working across team, function and group to improve the security posture of an organisation.

What excites you

• Working closely with your Security Operations manager and team members, to ensure we take a data driven approach to presenting our security posture
• Analysing logs from multiple sources (SIEM, EDR, DLP, email) to identify and investigate security events and anomalies
• Running day-to-day security operations activities
• Providing technical support for first responder during normal business hours and outside of working hours if absolutely required

What excites us

• You have experience using SIEM tools to develop security monitoring cases and writing scripts to automate tasks
• You can demonstrate ability in using EDR, email analysis and other security tools
• You have good fundamental knowledge on information security
• You can demonstrate previous incident response experience

Base salary range:62,400 GBP - 93,600 GBP

Base salary ranges are based on role, job level, location, and market data. Please note that whilst we strive to offer competitive compensation, our approach is to pay between the minimum and the mid-point of the pay range until performance can be assessed in role. Offers will take into account level of experience, interview assessment, budgets and parity between you and fellow employees at GoCardless doing similar work.

The Good Stuff!

• Wellbeing: Dedicated support and medical cover to keep you healthy.
• Work Away Scheme: Work from anywhere for up to 90 days in any 12-month period.
• Hybrid Working: Our hybrid model offers flexibility, with in-office days determined by your team.
• Equity: All permanently employed GeeCees get equity to share in our success.
• Parental leave: Tailored leave to support your life's great adventure.
• Time Off: Generous holidays, 3 volunteer days, and 4 wellness days annually.

Life at GoCardless

We're an organisation defined by ourvalues ; We start with why before we begin any project, to ensure it’s aligned with our mission. We make it happen, working with urgency and taking personal accountability for getting things done. We act with integrity, always. We care deeply about what we do and we know it's essential that we be humble whilst we do it. Our Values form part of the GoCardless DNA, and are used to not only help us nurture and develop our culture, but to deliver impactful work that will help us to achieve our vision.

Diversity & Inclusion

We’re building the payment network of the future, and to achieve our goal, we need a Diverse team with a range of perspectives and experiences. As of July 2024, here’s where we stand:

• 45% identify as women
• 23% identify as Black, Asian, Mixed, or Other
• 10% identify as LGBTQIA+
• 9% identify as neurodiverse
• 2% identify as disabled

If you want to learn more, you can read about our Employee Resource Groups and objectives here as well as our latestD&I Report

Sustainability at GoCardless

We’re committed to reducing ourenvironmental impact and leaving a sustainable world for future generations. As co-founders of the Tech Zero coalition , we’re working towards a climate-positive future. Check out our sustainability action plan here.