Overview

As a Security & Identity Product Manager, you will be responsible for overseeing and evolving our security and identity management solutions, focusing primarily on Identity and Access Management (IDAM), Active Directory (AD) management, and supplier relationships. This role plays a key part in ensuring that our systems remain secure, compliant, scalable, and provide exceptional user experiences. You will work closely with cross-functional teams to deliver continuous improvements in security and identity management while driving innovation and process optimisation.

What you’ll be doing

• Active Directory Management

• Lead the management and optimisation of Active Directory (AD), including both on-prem and Azure AD.
• Oversee the support of access control policies, user lifecycle management, and Role-Based Access Control (RBAC).
• Drive automation of AD processes (e.g., onboarding, offboarding, and permissions management).
• Implement and ensure compliance with Group Policy Objects (GPOs) and security standards.
• Conduct regular AD audits and health checks to ensure robust monitoring and incident response capabilities.

• Supplier and Stakeholder Management

• Manage third-party supplier relationships, ensuring adherence to Service Level Agreements (SLAs) and the delivery of value.
• Collaborate with internal teams (IT, security, and compliance) to gather requirements and deliver tailored solutions.
• Evaluate and onboard new suppliers to meet evolving security and identity management needs.

• Change Implementation and Continuous Improvement

• Drive the adoption of new security features such as passwordless authentication, multifactor authentication (MFA), and Privileged Access Management (PAM).
• Identify process optimisation opportunities to improve efficiency and user experience.
• Ensure alignment with Zero Trust security principles and industry standards.
• Regularly review strategies to address emerging cybersecurity threats.

• Agile Delivery

• Lead Agile delivery practices, ensuring timely and efficient execution of work packages.
• Manage product backlogs, prioritising features based on security impact, business value, and user needs.
• Facilitate Agile ceremonies (e.g., sprint planning, retrospectives, and daily stand-ups) to align cross-functional teams.

• Compliance and Security

• Ensure identity and access management processes align with regulations like GDPR and ISO 27001.
• Implement frameworks like Zero Trust and industry standards.
• Work closely with the security team to proactively address vulnerabilities in identity systems.

Base location – Clearwater Court – Hybrid.

Full Time – 36 hours per week.

What you should bring to the role

• Essential Experience

• Managing Active Directory and Azure AD.
• Agile methodologies and product management.
• Strong interpersonal and communication skills.
• Ability to solve complex problems and make balanced decisions.
• IDAM practices and principles.
• Technical expertise in identity and access management systems and solutions.

• Essential Technical Skills & Qualifications

• Strong understanding of IAM principles and technologies.
• Authentication protocols (e.g., Kerberos, LDAP, OAuth, SAML).
• Managing Active Directory and Azure AD in enterprise environments.
• Familiarity with Zero Trust and modern security principles.

• Desirable Skills

• Business justifications, understanding costs vs. risks and benefits for security-related projects.
• Awareness of industry trends and the ability to anticipate their impact.
• Knowledge of ISO20000, ISO27000, ISO9001, ITIL, and Six Sigma.

• Desirable Technical Skills & Qualifications

• M365 Admin Centre, Microsoft Teams, and SharePoint Administration.
• Knowledge of tools and automation to drive efficiency and service quality.
• Understanding of emerging cloud solutions in End-User Computing (EUC).

What’s in it for you?

• Competitive salary up to £65,000 per annum, depending on experience.
• Annual Leave - 26 days holiday per year, increasing to 30 with length of service (plus bank holidays).
• Generous Pension Scheme through AON.
• Performance-related pay plan directly linked to company and individual performance.
• Access to benefits for health, wellbeing, and finances – including health MOTs, physiotherapy, counselling, Cycle to Work, shopping vouchers, and life assurance.

Who are we?

We’re the UK’s largest water and wastewater company, serving more than 16 million customers. We aim to build a better future for customers, communities, people, and the planet. We welcome passionate and skilled people ready to make a difference.

Working at Thames Water

Thames Water is a unique, rewarding, and diverse place to work with opportunities for fast-tracked career development, flexible working, and excellent benefits. We value inclusion and support applicants throughout the process.

Disclaimer: Due to high volume of applications, we may close the advert earlier than the advertised date, so apply soon to avoid disappointment.