BRAND: PGOne
Job Function: Client Management
Location: London, United Kingdom
Experience Level: Intermediate
Workplace Type: Hybrid

Company description

We are PG ONE.

We are the ideas, production and media for over 30 of the world's most known and loved brands from the world's biggest advertiser, P&G (Procter & Gamble).

When you see Pampers, Gillette, Head & Shoulders, Fairy, Ariel, Always & Braun to name a few, that's us.

We are made differently to conventional agencies as we believe in the power of togetherness. Under one roof you'll find creatives, designers, strategists, account teams, producers, project managers, data scientists, PR & advocacy teams and media talent, all working as one.

And you'll find a culture of pushing new boundaries to solve the most complex business challenges. We call this culture "Dare to be Different" and we are very proud of it. Because we know you have to keep breaking new ground, without fear, to be successful.

Our Commitment
Diversity and inclusion is a core part of who we are at PGOne. We're committed to building an inclusive culture that encourages, celebrates and supports our wonderfully diverse employee group - whatever their age, gender identity, race, sexual orientation, physical or mental ability or ethnicity. Diversity and inclusion doesn't just fuel our creativity and innovation, it brings us closer to our people and audiences. We will continue to strive to create a culture and environment where everyone feels empowered and more importantly comfortable enough to bring their full, authentic selves to work.

Overview

We're on the hunt for a proactive, confident and solutions-focused Senior Account Manager to join us for an exciting 6-month FTC. You'll be the go-to for our client, P&G, juggling multiple shopper and ecomm projects across their portfolio - no two days are the same!

This is a hands-on role where you'll plan and manage design team workloads, build strong client relationships, and guide an Account Executive to success. You'll thrive in a fast-paced environment, thinking two steps ahead and pushing for the best in class.

You'll need:

• Shopper / ecomm background (BTL POS, 360 campaigns, digital/social)
• Experience in a retailer agency environment
• Strong client management and stakeholder influencing skills
• Confidence in planning, presenting, and financial oversight

If you're fuelled by ambition, thrive on problem-solving, and love making things happen - we want to hear from you

Responsibilities

• Be the day-to-day key contact for the client, be the expert in their business. Understand their needs and work with them to support their briefs and deliver best in class work from the studio.
• Plan and schedule the design teams workload, working with the Account Executive to ensure that the design team are able to deliver jobs on time and to schedule and to brief.
• Manage client expectations aligned to delivery and needs and internal SLA's
• Serve as the primary contact with the client key projects.
• Fully understand the capability of PG ONE Shopper & Ecomm, and the full capability of PG ONE
• You will need to be on the pulse of all projects, working across all areas of the Shopper & Ecomm projects. Whilst championing and running the Weybridge team workloads
• Understanding developments in the communications landscape across all touchpoints including digital, continually upgrading your understanding of what and how this can be leveraged on the accounts you work on.

Qualifications

• You are the lynchpin of the team in Weybridge driving the business forward and making sure it runs like clock-work
• You lean into problems
• You are a team player, open and honest, transparent in your communications with clients and agency folk alike.
• You set the agenda and drive things forward. You're never really content, fuelled by ambition and swinging for the next big thing.
• You're a cultural engine: contributing to foster a culture where everyone can enjoyably collaborate on producing the very best work.
• You are passionate about developments in the shopper & Eccomm landscape, continually upgrading your understanding of what and how this can be leveraged for your client.

You 'dare to be different' to help drive innovation and fresh approaches

Additional information

PGOne has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plans we also offer;

• WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year.
• REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care.
• HELP@HAND BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching.
• FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave.
• HYBRID WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday.
• AGENCY DISCOUNTS, onsite gym, and discount in our Publicis-Owned Pub - "The Pregnant Man"

Full details of our benefits will be shared when you join us!

Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week.

We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process.

Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).